At a Glance
- Tasks: Prepare and maintain campervans while delivering excellent customer service.
- Company: Join Indie Campers, a fast-growing company focused on adventure and exploration.
- Benefits: Competitive salary, hands-on experience, and a fun work environment.
- Other info: Fixed-term contract with opportunities for growth until October 2026.
- Why this job: Be part of unforgettable road trips and create amazing customer moments.
- Qualifications: Full driving licence, customer-friendly attitude, and attention to detail.
The predicted salary is between 26500 - 26500 £ per year.
ABOUT US
Indie Campers is all about freedom, exploration, and unforgettable road trips. We help thousands of travellers hit the open road every year in our fully equipped campervans and motorhomes - and we’re growing fast. To keep the adventure rolling, we’re looking for enthusiastic frontline stars who love creating great customer moments and keeping our vans in top shape.
THE ROLE
You’ll split your time between two key areas - Vehicle Operations and Customer Service - making every rental smooth, safe, and memorable. Reporting to the Fleet Delivery Supervisor, you will be responsible for ensuring our vehicles are clean and ready for hire and sales. You will check over vehicles for damage, safety issues and basic under bonnet checks.
WHAT WILL YOU WORK ON?
- Vehicle Operations: Keep the Fleet Adventure-Ready
- Clean campervans and motorhomes interiors and exteriors to our high standards
- Prepare, equip, and double-check each van before it heads out
- Carry out inspections and keep accurate condition reports
- Maintain equipment, extras, and consumables at the depot
- Operational stock management
- Move, park, and organise vehicles like a pro
- Opening and closing of depot responsibilities on a rota basis
- Assist with end of day lock up procedure
- Customer Service: Be the Friendly Face of Indie Campers
- Liaise with customers via phone and email to schedule pick-ups
- Welcome guests with smooth check-ins and check-outs
- Give fun, informative briefings so they feel ready for the road
- Support renters throughout their journey with confidence and care
WHO ARE WE LOOKING FOR?
If this sounds like you, we want to meet you:
- You hold a full driving licence
- You’re happy working weekends
- You’re confident speaking with customers
- You enjoy being hands-on with vehicles
- You’ve got a sharp eye for detail
Working Schedule: Monday - Sunday, 5 days/40 hours per week.
Contract Type: Fixed Term Contract to 31st October 2026
Salary: £26,500 per annum
Are you Ready to Go Indie?
Vehicle Preparation Assistant in Edinburgh employer: Indie Campers
At Indie Campers, we pride ourselves on fostering a vibrant and dynamic work culture that celebrates freedom and exploration. As a Vehicle Preparation Assistant, you'll enjoy a supportive environment where your contributions directly enhance customer experiences, alongside opportunities for personal growth and development. With a focus on teamwork and adventure, our location offers a unique chance to be part of a rapidly growing company that values its employees and their passion for travel.
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Preparation Assistant in Edinburgh
✨Tip Number 1
Get to know Indie Campers! Research the company and its values. When you show up for your interview, drop in some knowledge about their mission of freedom and exploration. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and vehicle operations. Think about your past experiences and how they relate to keeping those campervans adventure-ready.
✨Tip Number 3
Be yourself! Show your enthusiasm for the role and your love for hands-on work with vehicles. A positive attitude can go a long way in making a memorable impression on the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the Indie Campers spirit!
We think you need these skills to ace Vehicle Preparation Assistant in Edinburgh
Some tips for your application 🫡
Show Your Passion for Adventure:When writing your application, let your love for travel and exploration shine through. We want to see that you’re excited about the idea of helping others create unforgettable road trips!
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We’re looking for friendly faces who can make our guests feel welcome and supported throughout their journey.
Be Detail-Oriented:Since you'll be checking vehicles for safety and cleanliness, emphasise your attention to detail in your application. Share examples of how you've maintained high standards in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this adventure!
How to prepare for a job interview at Indie Campers
✨Know Your Vehicles
Familiarise yourself with the types of campervans and motorhomes Indie Campers offers. Understand their features and common maintenance checks. This will show your enthusiasm for the role and help you answer technical questions confidently.
✨Customer Service Skills Shine
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help someone. This will demonstrate your ability to be the friendly face of Indie Campers.
✨Attention to Detail is Key
Since the role involves checking vehicles for damage and safety issues, be ready to discuss how you ensure quality in your work. Bring up any experiences where your attention to detail made a difference, especially in a hands-on environment.
✨Be Ready for Practical Questions
Expect questions that assess your practical skills and problem-solving abilities. You might be asked how you would handle a specific vehicle issue or a customer complaint. Think through these scenarios beforehand to showcase your readiness for the job.
