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- Tasks: Lead and motivate teams to ensure motorhomes are ready for hire.
- Company: Dynamic company focused on delivering exceptional customer service.
- Benefits: Competitive salary, quarterly bonuses, and opportunities for team development.
- Other info: Flexible work environment with opportunities for growth and development.
- Why this job: Join a fast-paced environment and make a real impact in fleet management.
- Qualifications: Experience in team leadership and basic vehicle maintenance required.
The predicted salary is between 26500 - 26500 £ per year.
ABOUT THE ROLE
The role of Fleet Delivery Supervisor requires you to direct, motivate and work with both the External and Internal teams to ensure our motorhomes are ready for hire as per business requirements. You will be responsible for supervising the Fleet Delivery Assistants, ensuring that the teams have the resource, equipment and training necessary to carry out their roles to the highest of standards. To work closely with the Fleet Delivery Manager and take on some responsibilities in their absence.
RESPONSIBILITIES
- Staff
- Allocation and organisation of casual staff
- Monitor, review and request staffing level requirements to meet business needs
- Manage and oversee the training of casual and permanent staff in cab and locker and internal cleaning standards
- Work with Fleet Manager with performance management including but not limited to: probation reviews, staff appraisals, performance, and absence related issues.
- To ensure that you and your team cover all the below:
- Pre check vehicle through our VTA system
- Minor fixes (external and internal)
- Liaise with workshop and logistics to ensure repair of major fixes before vehicle next on hire.
- Wash bay duties, monitor diesel, ad blue and gas levels and refuel, log weekly meter readings.
- Oversee linen room and stockroom duties, ensuring all are well stocked and equipment is safe and working.
- Vehicle sign off
- Quality control checks of vehicles (10% of all signed off vehicles)
- Responsible for the cleaning of vehicles during off peak season
- Vehicle movements, internal and offsite
- All operational stocktake of all Fleet items are accurately counted with stock levels being managed and adjusted accordingly
- Opening and closing of depot responsibilities (peak periods; hours between 8:00am – 6:30pm)
- Coordinate, prioritise and schedule team and tasks to ensure the timely delivery of motorhomes
- Management of all cleaning equipment, ensuring stock is readily available (including welcome packs, hoovers, full spray bottles etc)
- Undertake vehicle relocations and vehicle swaps
- Maintain effective communication and liaison with the Fleet team and Fleet Delivery Manager to ensure tasks are on track
- Ensure H&S of all Fleet areas
- All deliveries are checked, accurate and invoices are handed to Fleet Manager. Ensure this is all correctly logged.
- Liaise with Fleet Delivery Manager when linen is required to be booked in.
- Ensure linen is bagged and booked correctly ready for collection.
- Ensure linen is counted back in correctly upon delivery.
- Raise any concerns over linen requirements with Fleet Delivery Manager
- Organise and oversee the Italy preparation workflow at both LCY and PSA
- Maintain yard map and ensure EOD stock take is correct and end of day cleaning is done
- Work with the Fleet Delivery Manager to manage sales workflow
- Ensure to liaise well with Logistics, Workshop and FOH so that all tasks are met within their deadline and workflow is smooth
- Provide support to the Fleet Delivery Manager in their absence by keeping on top of the pick-up and drop-off lists, Sales collections dates and management of Sales workflow are managed well, and high standards are met each time
- Overview Responsibilities
- Stock removal, wrap and replace items such as bike racks, TVs and spare wheels
- Manage the snagging, deep cleans, inspections and general planning and workflow of the project
WHO ARE WE LOOKING FOR?
- Proven experience in leading a team with the ability to optimise team performance and development.
- Can manage the responsibilities of two teams but to work closely together
- Fosters a high level of morale at all times
- Conflict resolution skills
- Knowledge of basic vehicle maintenance
- Knowledge of customer service principles and practices
- Good attention to detail and understanding of systems, processes and their importance
- Experienced working at all levels, demonstrating strong relationship building skills
- Ability to train and provide feedback to employees to create a strong workforce
- Commitment to delivering a high level of customer service - demonstrating business focus and a desire to succeed beyond what is expected
- Resilient and flexible and able to work in a fast paced and dynamic demanding environment
- Excellent planning and organisation skills with the ability to regroup at short notice
- Flexibility to respond to a variety of work situations
- Full UK driver’s license with more than 2 years driving experience
The base salary for the role is £26500 per annum with Quarterly bonus scheme.
Are you Ready to Go Indie?
Fleet Delivery Assistant- Edinburgh employer: Indie Campers
Contact Detail:
Indie Campers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Delivery Assistant- Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and work environment. This will help you tailor your answers and show that you’re a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your skills! Bring along examples of your previous work or any relevant certifications. This not only demonstrates your capabilities but also gives you something tangible to discuss during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Fleet Delivery Assistant- Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Fleet Delivery Assistant role. Highlight any relevant experience in team leadership, vehicle maintenance, or customer service to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for our team. Keep it engaging and personal!
Show Off Your Team Spirit: Since this role involves leading and motivating teams, be sure to include examples of how you've successfully worked with others in the past. We love seeing candidates who can foster a positive team environment!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team!
How to prepare for a job interview at Indie Campers
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Fleet Delivery Assistant. Familiarise yourself with the tasks mentioned in the job description, like vehicle checks and team management. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Since this role involves supervising a team, be prepared to discuss your previous leadership experiences. Think of specific examples where you've motivated a team or resolved conflicts. Highlighting these skills will show that you can foster a positive work environment and manage staff effectively.
✨Demonstrate Attention to Detail
The job requires a keen eye for detail, especially when it comes to quality control checks and vehicle maintenance. During the interview, share instances where your attention to detail made a difference in your previous roles. This will reassure them that you can maintain high standards in your work.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.