Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily operations, ensuring smooth rental workflows and exceptional customer service.
- Company: Join Indie Campers, the global leader in road-trip travel with a vibrant culture.
- Benefits: Enjoy performance bonuses, free road trips, and career development opportunities.
- Why this job: Make a real impact in a fast-growing company while exploring beautiful destinations.
- Qualifications: Experience in operations or customer service, strong multitasking skills, and a driving licence.
- Other info: Dynamic role with hands-on responsibilities and opportunities for growth across global offices.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Indie Campers is the global leader in road‑trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast‑scaling company on a mission to make travel more connected, meaningful, and accessible to everyone. The City Lead plays a vital role in delivering this mission locally by ensuring high‑quality rental operations, seamless service coordination, and a consistent, customer‑centric experience.
The City Lead oversees the daily operations of a small depot, executing and coordinating all workflows personally due to the reduced team size and the absence of specialised units (Servicing, RV Sales, Support). This role is 70–80% hands‑on, ensuring smooth operational flow, strong customer service, accurate documentation, and reliable fleet readiness. Moreover, the Junior City Lead reports to the District Manager and is responsible for cost control within the depot, including the efficient use of consumables, the prevention of unnecessary expenses, the minimisation of rework, and disciplined operational spending.
Key Responsibilities
- Execute and coordinate all rental workflows: check‑in, check‑out, documentation, and system updates (including cleaning and maintenance)
- Track daily KPIs
- Promote ancillary products through value‑based selling
- Conduct basic RV/van checks (battery, water systems, gas, lights, tyres)
- Promptly elevate complex technical or mechanical problems to regional servicing teams
- Maintain complete accuracy of fleet status and readiness in the operational systems
- Coordinate daily shifts, priorities, and task allocation across the small team, including demonstrating SOPs and onboarding tasks for new hires
- Oversee the preparation and presentation of RVs for sales appointments
Practical Requirements
- Able to lift or move light‑to‑moderate items (10–15 kg) and comfortable performing physical tasks, stand, walk, and move across the depot for long periods
- Comfortable working indoors and outdoors in varying weather conditions
- Flexible to work weekends, holidays, and peak periods, supporting urgent operational needs
- 2–4 years of experience in fast‑paced operations, logistics, rental, hospitality, or customer‑facing environments
- Strong hands‑on operational capability, with the ability to step into daily depot workflows
- Ability to multitask, prioritise, and handle physical tasks during high‑volume periods
- Flexibility to work extended shifts during peak seasons, ensuring operational continuity
- Driving Licence (Category B) required
- English proficiency (mandatory) and French (nice to have)
THE INDIE COMMITMENT!
- Being part of a young, fast‑growing and innovative company where you make a difference
- Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila
- Continuous training and coaching to develop the skills that matter to you
- Compensation package that includes Performance and Referral Bonuses
- Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania
Are you ready to Go Indie?
City Lead New Edinburgh, Scotland, United Kingdom employer: Indie Campers
Contact Detail:
Indie Campers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land City Lead New Edinburgh, Scotland, United Kingdom
✨Tip Number 1
Get to know the company inside out! Research Indie Campers and understand their mission, values, and operations. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for hands-on scenarios! Since the City Lead role is very operational, think about how you would handle real-life situations. Practise articulating your problem-solving skills and operational strategies during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Indie Campers and ready to embark on this exciting journey with us.
We think you need these skills to ace City Lead New Edinburgh, Scotland, United Kingdom
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share any personal experiences or adventures that relate to the role. We want to see how you connect with our mission of making travel more meaningful and accessible.
Highlight Your Hands-On Experience: Since this role is all about being hands-on, make sure to emphasise your operational experience. Talk about times you've managed workflows, coordinated teams, or tackled challenges in fast-paced environments. We’re looking for someone who can jump right in!
Be Customer-Centric: Remember, customer service is key! In your application, mention specific examples where you've gone above and beyond for customers. Show us how you can create a seamless and enjoyable experience for our renters, as that's what we’re all about.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Indie Campers!
How to prepare for a job interview at Indie Campers
✨Know the Company Inside Out
Before your interview, dive deep into Indie Campers' mission and values. Understand their focus on customer-centric experiences and operational excellence. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in the role.
✨Showcase Your Hands-On Experience
Since the City Lead role is 70–80% hands-on, be ready to discuss your previous experience in fast-paced operations or customer-facing environments. Share specific examples of how you've managed workflows, handled customer service, or tackled operational challenges in the past.
✨Demonstrate Your Problem-Solving Skills
Prepare to talk about how you’ve dealt with complex issues in previous roles. Think of scenarios where you had to elevate problems to a higher authority or resolve them independently. This will highlight your ability to maintain operational flow and ensure customer satisfaction.
✨Be Ready for Practical Questions
Expect questions that assess your ability to multitask and prioritise during high-volume periods. You might be asked how you would handle a busy day at the depot or manage team shifts. Practising these scenarios can help you articulate your thought process clearly.