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For Companies At a Glance
- Tasks: Manage customer orders from creation to delivery, ensuring smooth operations.
- Company: Join EU Automation, a leader in connecting manufacturers with automation parts.
- Benefits: Enjoy 33 days leave, hybrid working, and health cash plans.
- Why this job: Be part of a team that prevents costly downtime for businesses worldwide.
- Qualifications: Strong organisational skills and proactive problem-solving abilities required.
- Other info: Flexible work environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Please note that this role requires the successful applicant to work in the office full time for an initial training period before accessing the hybrid working policy.
At EU Automation, we connect manufacturers with a global supply of automation parts, ensuring they can avoid costly downtime. No matter where in the world, we are committed to helping businesses save millions in lost revenue and making manufacturing possible.
Our Order Fulfilment Team is responsible for managing customer orders from job creation to delivery. Each Administrator is responsible for managing customer orders from purchase through to final delivery, requiring strong proactivity and exceptional self‑organization skills. The ideal candidate will have a real flair for spotting problems and resolving them before they occur. Strong attention to detail and excellent communication skills are essential, as supplier relations and interdepartmental communication will be a day‑to‑day occurrence, as every aspect of the order will be under their control.
Responsibilities Of An Order Fulfilment Coordinator Include:
- Checking customer purchase orders and proof of payments to make sure all information is correct and matches our system.
- Ordering parts for jobs from our suppliers either via PO, credit card, or requesting Proformas.
- Liaising and keeping in constant communication with other departments to ensure correct documentation/process is obtained when shipping either from suppliers, intra warehouse or to the customer.
- Chasing suppliers to ensure any delays are avoided, and if delays are unavoidable, sending updates to the customer.
- Ability to negotiate and stay organised.
Requirements Of An Order Fulfilment Coordinator:
- Excellent organisational and computer skills i.e. email, spreadsheets, Word processing, Office 365.
- You must have a proactive approach to work and be a problem solver.
- Be able to adapt to change and be flexible in your approach to work.
- Be able to work together with all departments and build relationships accordingly, to ensure our customers' orders are fulfilled.
- Great communication skills - both written and verbal.
- Fluency in an additional European language is preferred but not essential.
The Benefits:
- 33 days annual leave per year.
- Hybrid Working Policy - 2 days at home, 3 days in office.
- Early Friday finish to kick your weekend off early.
- Enhanced maternity and paternity leave.
- Employee Assistance Program entitling you to free financial and wellbeing advice, plus up to six free counselling sessions per year.
- Health Cash Plan to reclaim the costs of dental, optical, podiatry and other medical appointments.
- Life cover.
- Aegon pension.
- Free tea and coffee.
- Celebration of seasonal and life events.
Order Fulfilment Coordinator employer: Indiana Family Institute
Contact Detail:
Indiana Family Institute Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Fulfilment Coordinator
✨Tip Number 1
Get to know the company inside out! Research EU Automation and understand their mission, values, and the specifics of the Order Fulfilment role. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with various departments and suppliers, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've successfully resolved issues. This will demonstrate your proactive approach and ability to adapt, which are crucial for the Order Fulfilment Coordinator role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and comfortable with online processes, which is a big plus for this role.
We think you need these skills to ace Order Fulfilment Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Order Fulfilment Coordinator role. Highlight your organisational skills and any experience you have with managing orders or liaising with suppliers. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your proactive approach and problem-solving skills, and don’t forget to show your enthusiasm for working with us at EU Automation.
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional. We love a good story, so if you have examples of how you've successfully communicated in past roles, share them!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Indiana Family Institute
✨Know Your Stuff
Before the interview, make sure you understand EU Automation's role in the industry. Familiarise yourself with their services and how they connect manufacturers with automation parts. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Organisational Skills
As an Order Fulfilment Coordinator, organisation is key. Prepare examples from your past experiences where you successfully managed multiple tasks or resolved issues proactively. Be ready to discuss how you keep track of details and ensure everything runs smoothly.
✨Communication is Key
Since this role involves liaising with various departments and suppliers, practice articulating your thoughts clearly. Think of scenarios where you had to communicate effectively to resolve a problem or keep a project on track. Highlight your verbal and written communication skills during the interview.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Prepare to discuss specific challenges you've faced in previous roles and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your proactive approach.
