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- Tasks: Blend digital marketing with clinic coordination to enhance client experiences.
- Company: Join the award-winning India Gabrielle Clinic in Bexhill-on-Sea, East Sussex.
- Benefits: Enjoy staff discounts, commission incentives, and 28 days paid annual leave.
- Why this job: Thrive in a fast-paced environment while shaping brand presence and client care.
- Qualifications: Experience in marketing or sales, excellent customer service skills, and IT proficiency required.
- Other info: Full-time, permanent role with optional overtime and a Christmas break.
The predicted salary is between 27000 - 30000 £ per year.
This is an in-house position only – not suitable for remote workers.
Are you a highly organised individual with a passion for digital marketing and ideally an interest in aesthetics/skincare?
We’re looking for a confident and reliableMarketing Executive / Clinic Coordinatorto join our award-winning team atThe India Gabrielle Clinic, based inBexhill-on-Sea, East Sussex.
This unique, hands-on role blends digital marketing with front-of-house coordination, offering the opportunity to shape client experiences both online and in-clinic.
You’ll play a key part in maintaining our brand presence, managing client communications, and supporting the smooth running of the clinic day-to-day.
If you\’re someone who thrives in a fast-paced, client-focused environment and is experienced in creating engaging content and confident managing bookings – we\’d love to hear from you!
Responsibilities:
Marketing & Digital Media:
- Manage the clinic website (via Squarespace), keeping content current, visually engaging and SEO optimised.
- Design and schedule social media content using Canva, Meta Business Suite, and TikTok.
- Plan and implement email campaigns via Mailchimp and Squarespace.
- Develop brand awareness and engagement through effective content and strategy.
- Create print-based marketing materials such as treatment menus, posters, and brochures.
Clinic Coordination & Client Care:
- Promote and sell treatment plans and skincare products.
- Welcome clients warmly and provide exceptional front-of-house service.
- Build rapport and deliver outstanding customer service.
- Answer email and telephone enquiries professionally and efficiently.
- Manage appointment bookings using Ovatu.
- Process client payments via EPOS Now and Stripe.
- Maintain accurate monthly transaction records using Google Sheets.
- Keep an up-to-date log of supplies and stock to ensure timely ordering and maintain general clinic supplies.
- Maintain a clean, organised, and professional work environment.
- Pack and dispatch online product orders.
- Check and accurately file client consent forms with strong attention to detail.
- Send post-treatment review requests via text message.
- Manage and update the clinic’s Google Business Profile.
- Use IT systems confidently and troubleshoot basic technical issues.
What We’re Looking For:
- Experience in social media, marketing, or sales.
- Organised, proactive, and able to multitask in a fast-paced environment.
- Excellent customer service skills and a genuine passion for client care.
- Able to build trust and strong relationships with clients from first contact.
- High attention to detail, especially when handling client records, forms and GDPR.
- Friendly, well-presented, and confident in client-facing roles.
- Strong knowledge of aesthetics, advanced skin & laser treatments, and permanent makeup.
- Comfortable with IT equipment, software, and digital platforms.
- Confident using tools like Canva, Squarespace, Mailchimp, and social media for business.
- Familiarity with online booking systems (preferably Ovatu).
- Fast learner with the ability to work independently and take initiative.
What We Offer:
- Salary -dependent on level of experience
- Staff Discounts – on treatments & products
- Commission Incentives
- Pension Scheme
- 28 Days Paid Annual Leave – including bank holidays and your birthday off (Pro-rata, calculated based on start date)
- Christmas Break – We close between Christmas and New Year
- Optional Overtime – extra hours available if you\’re interested
Job Type: Full-time, Permanent
Pay: £27,000.00-£30,000.00 per year
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Marketing Executive / Clinic Coordinator employer: India Gabrielle Aesthetics, Permanent Makeup, Skin & Laser Clinic
Contact Detail:
India Gabrielle Aesthetics, Permanent Makeup, Skin & Laser Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Executive / Clinic Coordinator
✨Tip Number 1
Familiarise yourself with the clinic's brand and services before your interview. Understanding their unique offerings in aesthetics and skincare will help you demonstrate your genuine interest and passion for the role.
✨Tip Number 2
Showcase your digital marketing skills by preparing examples of previous campaigns or content you've created. This could include social media posts, email newsletters, or website updates that highlight your creativity and effectiveness.
✨Tip Number 3
Practice your customer service skills by thinking of scenarios you might encounter in the clinic. Be ready to discuss how you would handle client inquiries or complaints, as this role heavily focuses on client care.
✨Tip Number 4
Research the tools mentioned in the job description, like Squarespace, Canva, and Mailchimp. Being able to speak confidently about your experience with these platforms will set you apart from other candidates.
We think you need these skills to ace Marketing Executive / Clinic Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital marketing and client coordination. Emphasise any previous roles where you managed social media, created content, or provided customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for aesthetics and skincare. Mention specific skills that align with the job description, such as your experience with Squarespace, Canva, or Mailchimp.
Showcase Your Digital Skills: In your application, provide examples of your proficiency with digital tools mentioned in the job description. Highlight any successful campaigns you've managed or content you've created that demonstrates your ability to engage clients.
Highlight Customer Service Experience: Since this role involves client interaction, detail your customer service experience. Share anecdotes that illustrate your ability to build rapport and provide exceptional service in a fast-paced environment.
How to prepare for a job interview at India Gabrielle Aesthetics, Permanent Makeup, Skin & Laser Clinic
✨Show Your Passion for Aesthetics
Make sure to express your genuine interest in aesthetics and skincare during the interview. Share any relevant experiences or knowledge you have about the industry, as this will demonstrate your enthusiasm and fit for the role.
✨Highlight Your Digital Marketing Skills
Be prepared to discuss your experience with digital marketing tools like Canva, Squarespace, and Mailchimp. Provide specific examples of campaigns you've managed or content you've created, showcasing your ability to engage clients online.
✨Demonstrate Organisational Skills
Since the role requires multitasking and organisation, come equipped with examples of how you've successfully managed multiple responsibilities in a fast-paced environment. This could include managing bookings, client communications, or maintaining records.
✨Prepare for Client Interaction Scenarios
Expect questions about how you would handle client interactions, both in-person and via email or phone. Think of scenarios where you provided exceptional customer service and be ready to share those stories to illustrate your skills.