At a Glance
- Tasks: Manage client accounts, build relationships, and support bond enquiries from start to finish.
- Company: Join a growing specialist business with a focus on infrastructure support services.
- Benefits: Opportunity for career growth, recognition as a top workplace, and a supportive team environment.
- Other info: Fast-paced environment with opportunities for professional development and collaboration.
- Why this job: Take ownership of client relationships and make a real impact in a dynamic industry.
- Qualifications: Experience in account management or client services; strong communication and organisational skills.
Are you an experienced Account Manager, Client Services professional or commercially minded customer relationship specialist looking for an opportunity where you can genuinely take ownership of your clients and build a long-term career? Indevor Bonds and Guarantees Limited is looking for a driven and personable Client Account Manager to join our growing team in Chorley.
This is an excellent opportunity to become part of a specialist, ambitious business where you’ll manage your own portfolio of clients, build strong relationships and play an important role in delivering an exceptional service across our surety bond business.
The Opportunity
As Client Account Manager, you’ll become the primary point of contact for a portfolio of clients, managing relationships and supporting bond enquiries from initial quotation through to final issuance. You’ll work closely with clients, underwriters and internal teams to ensure applications progress efficiently, issues are resolved quickly and clients receive a consistently high level of service. This isn’t simply an administrative account management position. We’re looking for someone who enjoys developing relationships, understanding their clients’ businesses and spotting opportunities to strengthen and grow those accounts.
What You’ll Be Doing
- Managing and developing a portfolio of client accounts.
- Acting as the main point of contact for your assigned clients.
- Building long-term, trusted relationships and understanding individual client requirements.
- Liaising with underwriters to obtain quotations and progress applications.
- Managing new client onboarding and ensuring a smooth customer experience.
- Monitoring quotations, acceptances and bond issuances to keep cases moving.
- Identifying opportunities for client retention, referrals and additional business.
- Resolving client queries and taking ownership of issues through to completion.
- Maintaining accurate CRM and Salesforce records.
- Working collaboratively with Sales, Operations, Marketing, Finance and Referrer Relations.
- Monitoring service levels, KPIs and client performance.
- Supporting the continuous improvement of processes and the overall client journey.
What We’re Looking For
We’re open to speaking with people from a range of backgrounds including account management, client services, insurance, financial services, construction or other professional client-facing environments. You’ll ideally be someone who:
- Builds strong relationships naturally and communicates confidently.
- Is highly organised and comfortable managing several client accounts simultaneously.
- Takes ownership and follows tasks through to completion.
- Has strong attention to detail and maintains high standards of accuracy.
- Is commercially aware and able to identify opportunities within existing relationships.
- Is comfortable dealing with clients, senior stakeholders and external partners.
- Enjoys working within a fast-moving and ambitious environment.
- Is comfortable working towards KPIs and service levels.
- Has experience using CRM systems; Salesforce experience would be particularly useful.
Experience within insurance, surety bonds or financial services would be beneficial but isn’t essential. A Cert CII or Dip CII qualification would also be advantageous, although this is not a requirement.
Why Join Indevor?
Indevor Group is a growing provider of specialist Infrastructure Support Services to the UK Housebuilding and Built Environment sectors, working with major organisations across the industry. We’ve created a business where ambitious people are given the opportunity to make an impact, develop their careers and contribute to the continued growth of the Group. Our commitment to our people has been recognised through Investors in People Gold accreditation, The Sunday Times Best Places to Work 2025 & 2026, and Construction News Best Place to Work 2026 Nomination.
About Indevor Bonds
Indevor Bonds is an FCA-regulated specialist surety brokerage, supporting housebuilders, developers, contractors and infrastructure businesses with a wide range of surety solutions. Working with leading UK and international surety providers, we support clients across areas including Performance Bonds, Section Bonds, Retention Bonds, Deposit Bonds and bespoke guarantee solutions. We’re continuing to grow our national presence and are looking for ambitious people who want to develop alongside the business.
If you’re looking for an Account Management opportunity where you can own your relationships, build commercial experience and become part of a growing specialist business, we’d love to hear from you. Apply today for a confidential conversation with our internal recruitment team.
Client Account Manager in Worden employer: Indevor Group Ltd
Indevor Group is an exceptional employer, offering a dynamic work environment in Chorley & Birchwood where you can thrive as a Group PA & Office Manager. With a strong commitment to employee growth and development, recognised as a Sunday Times Best Places to Work, we provide our team with the opportunity to work closely with senior leadership, ensuring that your contributions are valued and impactful. Join us to be part of a fast-growing organisation that prioritises high performance while genuinely investing in its people.
StudySmarter Expert Advice🤫
We think this is how you could land Client Account Manager in Worden
✨Tap into Campus Networks
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✨Get Certified
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We think you need these skills to ace Client Account Manager in Worden
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Indevor Group Ltd.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Indevor Group Ltd's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Indevor Group Ltd
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Indevor Group Ltd.
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✨Show Your Passion for Finance
Since this is a full-time position, employers at Indevor Group Ltd will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Indevor Group Ltd employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
