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- Tasks: Manage subsidence claims from start to finish with full autonomy.
- Company: Join an award-winning Subsidence Services Division focused on innovation and teamwork.
- Benefits: Enjoy remote work, qualification support, and a range of health and wellness perks.
- Why this job: Gain valuable experience in a supportive environment while making a real impact on customers' lives.
- Qualifications: Previous subsidence claims experience and strong communication skills are essential.
- Other info: Access ongoing professional development and industry resources to enhance your career.
The predicted salary is between 22400 - 28000 £ per year.
An exciting opportunity is available to join an award-winning Subsidence Services Division as a Subsidence Adjusting Executive. Manage domestic and commercial claims from start to finish with full autonomy, supported by a collaborative team and advanced tools.
Your Responsibilities Will Include:
- Managing a portfolio of subsidence claims up to an agreed value
- Acting as the primary point of contact for both customers and clients
- Making technical decisions on your cases once training and licensing are complete
- Producing tailored reports and maintaining accurate action plans for each claim
- Ensuring reserve accuracy and driving claims to a timely resolution
- Liaising with suppliers to monitor progress and service quality
- Communicating updates with all stakeholders throughout the claims process
About You – Knowledge and Experience:
- Subsidence Claims Experience: Previous experience managing subsidence-related insurance claims is essential
- Strong Communication Skills: Confident communicator and negotiator, able to explain complex matters clearly and with empathy
- Highly Organised: Capable of prioritising and managing a busy caseload efficiently
- Adaptable: Comfortable working in a fast-paced environment and responding to change
- Customer-Oriented: Proactive, empathetic, and focused on delivering a positive customer journey
- Professional Mindset: Positive, resilient, and open to new technology and process improvement
Skills That Will Be Developed in the Role:
- Comprehensive role-specific training tailored to best practices and system use
- Support towards achieving the Chartered Institute of Loss Adjusters' Cert CILA qualification
- Ongoing professional development through access to leading industry resources
What You’ll Get:
- Qualification Support: Funding for CII/CILA certifications
- Pension Scheme: SIPP with up to 6% match
- Life Assurance: Up to 10x salary cover
- Partner Life Assurance: Optional £25k–£250k cover
- Private Medical Insurance: Individual cover, upgradeable to family
- Health Cash Plan: Everyday healthcare reimbursement
- Dental Insurance: Optional individual or family cover
- Employee Assistance Programme: 24/7 confidential support services
- Bike to Work Scheme: Loaned bike and accessories
- Eye Test Vouchers: Paid tests plus glasses discount
- Income Protection: 60% salary up to 5 years
- Gym Discounts: Save at 3,700+ gyms
- Travel Insurance: Annual, including winter sports
- Critical Illness Insurance: £25k–£500k, tax-free payout
- Additional Leave Purchase: Buy up to one extra week
- Electric Car Lease: All-inclusive, tax-saving vehicle lease
- Cashback Card: Up to 15% on spending
Subsidence Claims Handler employer: Indesure Recruitment
Contact Detail:
Indesure Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subsidence Claims Handler
✨Tip Number 1
Familiarise yourself with the specifics of subsidence claims. Understanding the technical aspects and common challenges faced in this area will help you stand out during discussions with our team.
✨Tip Number 2
Showcase your communication skills by preparing to discuss how you've effectively managed client relationships in the past. Being able to articulate your approach to customer service can make a big difference.
✨Tip Number 3
Demonstrate your organisational skills by sharing examples of how you've successfully managed a busy caseload. Highlighting your ability to prioritise tasks will resonate well with us.
✨Tip Number 4
Be ready to discuss your adaptability in fast-paced environments. We value candidates who can respond to change and embrace new technologies, so share relevant experiences that showcase this.
We think you need these skills to ace Subsidence Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing subsidence claims. Use specific examples that demonstrate your strong communication skills and ability to handle a busy caseload.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Emphasise your customer-oriented approach and adaptability in fast-paced environments, as these are key traits for the position.
Highlight Relevant Skills: In your application, clearly outline your technical decision-making abilities and organisational skills. Mention any previous experience with insurance claims and how you’ve successfully resolved complex issues.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at Indesure Recruitment
✨Showcase Your Subsidence Knowledge
Make sure to highlight your previous experience with subsidence claims during the interview. Be prepared to discuss specific cases you've managed and the outcomes, as this will demonstrate your expertise and understanding of the role.
✨Communicate Clearly and Confidently
As a Subsidence Claims Handler, strong communication skills are crucial. Practice explaining complex concepts in simple terms, and be ready to showcase your negotiation skills. This will help you connect with both customers and clients effectively.
✨Demonstrate Organisational Skills
Be prepared to discuss how you manage a busy caseload. Share examples of how you prioritise tasks and maintain accurate action plans for each claim. This will show that you can handle the demands of the role efficiently.
✨Emphasise Adaptability and Customer Focus
Highlight your ability to adapt to fast-paced environments and changes in processes. Share examples of how you've provided excellent customer service, showing that you're proactive and empathetic towards clients' needs.
