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For Companies At a Glance
- Tasks: Lead a dynamic team in managing Real Estate claims and ensuring top-notch service.
- Company: Join a respected firm known for its high-performing Real Estate Team.
- Benefits: Enjoy a competitive salary, performance bonuses, private healthcare, and generous holiday options.
- Why this job: This role offers leadership experience, professional growth, and the chance to make an impact.
- Qualifications: 3+ years in property claims and team leadership; strong communication and decision-making skills required.
- Other info: Office-based positions available in Glasgow or Chelmsford with occasional travel.
The predicted salary is between 40000 - 45000 £ per year.
Location: Glasgow or Chelmsford (Office Based)
Salary: Between £40k - £45k (pa)
The Opportunity:
We’re offering a fantastic opportunity to join our high-performing Real Estate Team as a Senior Claims Team Leader. You will play a key role in driving team success, managing workflow, and ensuring top-tier service delivery for our clients.
Your Responsibilities Will Include:
- Leading and managing a team of desk-based Real Estate claims handlers
- Allocating new claims and ensuring effective team workflow
- Managing the review and distribution of Real Estate reports
- Handling technical referrals and complaint escalations
- Conducting monthly 1:1s and completing performance appraisals
- Supporting account management and operational planning
- Identifying team training needs and implementing development plans
- Ensuring holiday cover, managing authorisations, and maintaining team efficiency
- Monitoring the full lifecycle of claims to ensure timely and accurate outcomes
- Assisting with other ad hoc duties as required
About You – Knowledge and Experience:
- 3+ years’ experience in property claims (domestic or commercial)
- 3+ years in a team leader or supervisory role
- Strong leadership and decision-making capabilities
- Excellent communication and stakeholder management skills
- Organised, resilient, and confident in high-pressure environments
- Comfortable managing multiple priorities and motivating teams to hit performance goals
- Proficient in Microsoft Word and Excel
- Flexible and open to occasional travel
Skills That Will Be Developed in the Role:
- Strategic team leadership
- Advanced claims handling knowledge
- Client relationship management
- People development and performance coaching
- Exposure to a wide range of high-value property claims
What You’ll Get:
- Performance-based bonus
- Private healthcare
- Contributory pension scheme (up to 12% employer contributions)
- Life assurance (up to 10x annual salary)
- 28 days holiday plus Bank Holidays
- Option to buy or sell up to 5 days’ leave
- Employee discounts and wellbeing resources
Ready to take the lead in one of the UK’s most respected claims divisions?
Senior Claims Team Leader employer: Indesure Recruitment
Contact Detail:
Indesure Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Team Leader
✨Tip Number 1
Familiarise yourself with the latest trends and challenges in the real estate claims sector. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a fast-paced industry.
✨Tip Number 2
Network with professionals in the property claims field, especially those in leadership roles. Attend industry events or join relevant online forums to build connections that could provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in high-pressure environments. Be ready with specific examples that highlight your decision-making capabilities and how you've motivated your team to achieve performance goals.
✨Tip Number 4
Research StudySmarter’s values and culture to align your approach during the interview. Understanding our mission and how you can contribute to our success will set you apart as a candidate who is genuinely interested in joining our team.
We think you need these skills to ace Senior Claims Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in property claims and leadership roles. Use specific examples that demonstrate your ability to manage teams and handle claims effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your relevant experience, leadership skills, and how you can contribute to the success of the Real Estate Team.
Highlight Relevant Skills: In your application, emphasise your strong communication, decision-making, and organisational skills. Provide examples of how you've successfully managed multiple priorities in high-pressure environments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Indesure Recruitment
✨Showcase Your Leadership Skills
As a Senior Claims Team Leader, you'll need to demonstrate your leadership capabilities. Prepare examples of how you've successfully managed teams in the past, highlighting your decision-making skills and ability to motivate others.
✨Know the Claims Process Inside Out
Familiarise yourself with the full lifecycle of property claims. Be ready to discuss specific cases you've handled, including any challenges faced and how you resolved them. This will show your technical expertise and problem-solving abilities.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as managing complaints or allocating claims. Think through potential scenarios and how you would approach them, demonstrating your strategic thinking and organisational skills.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you've successfully managed stakeholder relationships and communicated with team members. Use specific examples to illustrate your ability to convey complex information clearly.
