Senior Claims Manager

Senior Claims Manager

Full-Time No working from home possible
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Associate Director – Sports & Entertainment Claims

Milton Keynes | Hybrid working | £55,000–£60,000

We are working confidentially with a leading insurance business that is looking to appoint an experienced claims leader to its specialist Sports & Entertainment division.

This is a newly created position offering the opportunity to lead and develop a growing team while remaining involved in complex, client-facing claims.

The Role

  • Lead, support and develop a team of Claims Executives and FNOL professionals.
  • Manage a personal portfolio of claims, primarily involving Public Liability and Personal Accident.
  • Remain hands-on with claims handling, accounting for approximately 25% of the position.
  • Work closely with clients, insurers, loss adjusters and other key stakeholders.
  • Confidently challenge insurers where appropriate and advocate for the best possible client outcomes.
  • Attend client visits and insurer meetings when required.
  • Support renewal discussions and potential new business opportunities alongside Account Executives.
  • Collaborate with senior leaders and colleagues across regional offices.

What We’re Looking For

  • Proven experience managing and developing a claims team.
  • Ideally five or more years’ leadership experience.
  • Strong commercial claims knowledge, with experience in Public Liability and/or Personal Accident particularly valuable.
  • Sports & Entertainment claims experience would be highly desirable, although it is not essential.
  • Confident dealing directly with clients, insurers and loss adjusters.
  • A credible and commercially minded leader who is comfortable balancing people management with technical claims work.
  • Additional exposure to contingency or property claims would be beneficial.

Location and Package

  • Based in Milton Keynes.
  • Hybrid working with three days in the office and two days from home.
  • Salary of approximately £55,000–£60,000 , depending on experience.

This is a fantastic opportunity for an established claims leader to join a specialist and highly regarded division in a role offering genuine influence, visibility and scope to develop a team.

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Senior Claims Manager employer: Indesure Recruitment

Join a dynamic and innovative claims organisation that prioritises employee growth and development in the field of subsidence claims. With a fully remote work environment, you will enjoy the flexibility to manage your own caseload while collaborating with a team of experts dedicated to delivering exceptional customer service. The company is committed to investing in its employees, offering competitive salaries and a comprehensive benefits package, making it an excellent choice for those seeking a rewarding career in a supportive and forward-thinking culture.

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Contact Details:

Indesure Recruitment Recruitment Team