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- Tasks: Manage and settle high-profile, complex claims while advising clients and stakeholders.
- Company: Dynamic claims team in a supportive and inclusive environment.
- Benefits: Up to £75,000 salary, private medical insurance, and generous annual leave.
- Why this job: Make a real impact by advocating for clients and resolving complex claims.
- Qualifications: 5+ years of North American Property claims experience and strong communication skills.
- Other info: Enjoy genuine flexibility and a strong work-life balance.
The predicted salary is between 60000 - 75000 £ per year.
An exciting opportunity has arisen for a Senior Claims Advocate to join a supportive, dynamic claims team. This senior, client-facing role focuses on the proactive management and settlement of high-profile, complex claims, acting as a trusted advisor to clients and key stakeholders. You will take ownership of claims from notification through to resolution, applying strong technical expertise, policy interpretation, and strategic advocacy to achieve the best possible outcomes for clients.
Responsibilities
- Proactively manage and control complex, high-value claims
- Identify and resolve coverage issues early in the claims lifecycle
- Present claims to insurers and manage negotiations through to settlement
- Build and maintain strong relationships with clients, insurers, experts, and internal teams
- Monitor insurer payments and ensure timely settlement
- Liaise closely with placing and accounting teams
- Keep up to date with market, regulatory, and system changes
Qualifications
- Minimum of 5 years’ North American Property claims experience
- DIP CII required; ACII preferred
- Strong technical claims and advocacy experience
- Excellent communication, numeracy, and stakeholder management skills
- Proactive, confident, and able to manage complex workloads
What’s on Offer
- Private medical insurance
- Life assurance (4x base salary) and income protection
- Generous annual leave entitlement
- Genuine flexible working and strong work-life balance
- Inclusive, people-focused culture with wellbeing initiatives and social events
Senior Claims Advocate employer: Indesure Recruitment
Contact Detail:
Indesure Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Advocate
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Senior Claims Advocate role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by practising common questions related to claims management and negotiation. We recommend role-playing with a friend or using online resources to sharpen your responses. Confidence is key, so let your expertise shine!
✨Tip Number 3
Showcase your skills through real-life examples during interviews. Talk about specific claims you've managed, how you resolved issues, and the outcomes. This will demonstrate your technical expertise and strategic advocacy abilities.
✨Tip Number 4
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Senior Claims Advocate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Claims Advocate role. Highlight your North American Property claims experience and any relevant qualifications like DIP CII or ACII. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our dynamic claims team. Share specific examples of how you've managed complex claims and built strong relationships with clients and insurers.
Showcase Your Communication Skills: As a client-facing role, excellent communication is key. In your application, demonstrate your ability to convey complex information clearly and effectively. We love seeing candidates who can engage stakeholders and negotiate confidently!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Indesure Recruitment
✨Know Your Claims Inside Out
Make sure you brush up on your North American Property claims knowledge. Be ready to discuss specific cases you've managed, the challenges you faced, and how you resolved them. This will show your technical expertise and give you a chance to demonstrate your strategic advocacy skills.
✨Build Rapport with Interviewers
Since this role is client-facing, it's crucial to showcase your communication skills. Practice building rapport during the interview by engaging with your interviewers. Ask insightful questions about their claims processes and share relevant experiences that highlight your ability to maintain strong relationships.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that test your problem-solving abilities. Think of examples where you've identified coverage issues early or negotiated settlements successfully. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest market and regulatory changes in the property claims sector. Being knowledgeable about current trends will not only impress your interviewers but also demonstrate your commitment to staying ahead in the field. It shows you're proactive and ready to tackle complex workloads.
