Operations Manager (London Area)

Job Title: Operations Manager

Location: London

Salary: Up to £55k

Job Type: Permanent, Hybrid (1/2 days a week in London office)

*Applicants must have experience dealing with property claims/insurance to be considered*

We are offering a unique opportunity for a driven and talented individual to join a Domestic Adjusting team as an Operations Manager.

About the Role:

You will take the lead in driving team performance, fostering collaboration, and ensuring the successful handling of claims.

The Domestic Adjusting team typically manages claims up to £100k in value.

Your leadership will be instrumental in ensuring that complex claims are resolved efficiently while maintaining high standards of quality.

What We’re Looking For:

• Strong leadership experience: A proven track record of managing high-performing teams effectively.
• Expertise in claims handling: Comprehensive experience dealing with complex property insurance claims.
• Exceptional communication skills: The ability to explain technical details clearly, negotiate fair settlements, and engage effectively with policyholders, contractors, insurers, and other stakeholders.

What You’ll Gain:

Remuneration & Benefits:

• Choice between a company car scheme or a cash allowance.
• Self-Invested Personal Pension Scheme (SIPP).
• 25 days of annual leave, plus bank holidays.

Health & Wellbeing:

• Private healthcare coverage, including pre-existing conditions.
• Life assurance and Group Income Protection.
• Access to an employee assistance program for your well-being.

Additional Perks:

• Flexible working arrangements with a mix of home and office work.
• Voluntary benefits such as dental cover, cycle-to-work schemes, and season ticket loans.
• Discounts on a wide range of products and services.