Claims Field Investigator
Are you an experienced Claims or Fraud Investigator looking for a field-based role where no two cases are the same?
We are recruiting a Claims Field Investigator to join an established specialist investigations team, handling a portfolio of domestic and commercial insurance claims that require further investigation.
This is a home/field-based UK role, involving travel to conduct investigations and meet policyholders and other relevant parties.
What you will do:
- Manage your own portfolio of domestic or commercial claim investigations
- Conduct field visits, interviews and take detailed statements
- Gather and assess evidence to identify potential fraud or inconsistencies
- Liaise with policyholders, insurers, witnesses and relevant third parties
- Carry out enquiries and checks to support claim decisions
- Negotiate settlements and communicate claim outcomes where appropriate
- Produce clear, evidence-based investigation reports
- Ensure investigations comply with relevant legislation and industry requirements
What we're looking for:
- Previous property claims investigation experience – essential
- Experience across domestic and/or commercial claims
- Field investigation experience would be highly advantageous
- Strong interviewing, investigation and report-writing skills
- Good analytical judgement and attention to detail
- Insurance or fraud qualifications such as ACFS, CII or ACILA are desirable but not essential
- Full UK driving licence and willingness to travel
What's on offer:
- Competitive salary depending on experience
- Company car or car allowance
- Home/field-based working
- 25 days' holiday plus bank holidays
- Pension scheme
- Private healthcare
- Life assurance and income protection
- Additional wellbeing and employee benefits
For a confidential discussion about your next move and to have your CV and application reviewed within 24 hours, please contact .
Claims Field Investigator in Milton Keynes employer: Indesure Recruitment
Join a dynamic and innovative claims organisation that prioritises employee growth and development in the field of subsidence claims. With a fully remote work environment, you will enjoy the flexibility to manage your own caseload while collaborating with a team of experts dedicated to delivering exceptional customer service. The company is committed to investing in its employees, offering competitive salaries and a comprehensive benefits package, making it an excellent choice for those seeking a rewarding career in a supportive and forward-thinking culture.
