Claims Technician

We currently have an exciting opportunity for a Claims Technician to join a leading global Loss Adjusting firm within their Real Estate team .

Job Title: Claims Technician

Location: Chelmsford (Office-based for the first few months)

Salary: £22,500

The opportunity:

This is a fantastic entry-level opportunity to join a well-established and supportive team in a growing Real Estate division. Reporting directly to a Team Leader, you’ll provide vital administrative and operational support across a portfolio of Real Estate claims.

No prior insurance experience is required – just a professional attitude, good organisational skills, and a willingness to learn.

Your responsibilities will include:

• Ensuring accurate input of data to maintain high standards of data quality and reporting.
• Setting up new claims daily at the request of your line manager.
• Assisting account handlers and senior account handlers as required.
• Managing your personal work diary and supporting the team with diary tasks.
• Undertaking a variety of administrative duties in line with company procedures.
• Dealing with external stakeholder queries in a professional and timely manner.
• Liaising with Loss Adjusters where necessary.
• Supporting compliance with financial procedures, such as invoicing.
• Running, checking, and issuing reports for internal and external stakeholders.
• Providing support on team projects as delegated by the Head of Real Estate.
• Attending client review meetings when required.
• Other ad hoc tasks to support the wider team.

About you – Knowledge and Experience:

• You are organised, detail-focused, and take pride in your work.
• Strong communication skills and the ability to build professional relationships.
• Comfortable using Microsoft Office, especially Excel, Word, Outlook, and PowerPoint.
• Advanced Excel skills would be a plus, but not essential.
• Able to manage your workload independently while being a strong team player.
• Eager to learn and develop your career in a professional environment.

Working pattern:

• This role is full-time office-based (5 days per week) for the first few months.
• After that, hybrid working may be considered – 1 day per week from home with manager approval.
• Once probation is passed (6 months), the hybrid pattern will move to 2 days from home and 3 days in the office, subject to business needs.

If you\’re looking to start your insurance career in a collaborative and fast-paced environment, we’d love to hear from you – apply now!