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- Tasks: Manage complex subsidence claims and guide customers through the process with empathy.
- Company: Join a leading organization expanding its specialist Subsidence Claims team.
- Benefits: Enjoy 25 days holiday, private healthcare, pension scheme, and flexible working options.
- Why this job: Develop your expertise in a supportive environment while making a real impact.
- Qualifications: Experience in claims handling, excellent communication skills, and a customer-focused mindset required.
- Other info: This is a permanent role with remote work and occasional office meetings.
The predicted salary is between 36000 - 60000 £ per year.
Location: Birmingham
Job Type: Permanent – Remote/Adhoc office meetings
We are recruiting for a leading organisation looking to expand its specialist Subsidence Claims team.
In this role, you’ll manage a portfolio of complex and high-value subsidence claims, guiding customers through the claims process with professionalism and empathy. Strong organisational skills and a customer-first approach are key to success.
What’s in it for you?
✅ 25 days’ holiday plus bank holidays
✅ Private healthcare (including pre-existing conditions)
✅ Pension scheme
✅ Flexible working options – office or home-based
✅ Access to professional development, including support towards CILA certification
What we’re looking for:
✔ Proven experience in claims handling
✔ Excellent communication and negotiation skills
✔ Strong attention to detail and ability to manage workloads effectively
✔ A proactive, customer-focused mindset
This is a fantastic opportunity to develop your expertise within a supportive and professional environment. If you\’re ready for a new challenge, apply today!
Claims Technician employer: Indesure Recruitment
Contact Detail:
Indesure Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Technician
✨Tip Number 1
Familiarize yourself with the specific types of subsidence claims that the company handles. Understanding the nuances of these claims will help you demonstrate your expertise during any discussions.
✨Tip Number 2
Highlight your customer service experience in previous roles. Since this position emphasizes a customer-first approach, showcasing your ability to empathize and communicate effectively with clients will set you apart.
✨Tip Number 3
Prepare examples of how you've successfully managed complex claims in the past. Being able to discuss specific situations where you navigated challenges will illustrate your problem-solving skills and attention to detail.
✨Tip Number 4
Research the company’s values and culture. Aligning your personal values with theirs can be a great conversation starter and shows that you’re genuinely interested in being part of their team.
We think you need these skills to ace Claims Technician
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Claims Technician position. Understand the key responsibilities and required skills, such as claims handling experience and strong communication abilities.
Tailor Your CV: Customize your CV to highlight relevant experience in claims handling and any customer service roles. Emphasize your organizational skills and any achievements that demonstrate your attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed complex claims in the past and how you embody a customer-first approach.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Indesure Recruitment
✨Showcase Your Claims Handling Experience
Be prepared to discuss your previous experience in claims handling. Highlight specific cases where you successfully managed complex claims, focusing on your problem-solving skills and the outcomes achieved.
✨Demonstrate Strong Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly. Use examples from your past experiences to illustrate how you've effectively communicated with customers and colleagues.
✨Emphasize Your Customer-First Approach
Prepare to share instances where you prioritized customer needs. Discuss how you handled difficult situations with empathy and professionalism, showcasing your commitment to providing exceptional service.
✨Highlight Your Organizational Skills
Given the importance of managing workloads effectively, be ready to explain your organizational strategies. Talk about tools or methods you use to keep track of multiple claims and ensure timely follow-ups.
