Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle UK and European Real Estate Casualty claims from start to finish.
- Company: Join a leading global Loss Adjusting firm with a strong reputation.
- Benefits: Enjoy a hybrid work model and competitive salary between £30,000 - £40,000.
- Why this job: Be part of a collaborative team and make a real impact in the industry.
- Qualifications: Minimum 2 years experience in Public Liability claims; insurer or loss adjuster background required.
- Other info: Professional claims qualification and European language skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
Location: Chelmsford (4 days office-based per week, reducing to 3 after probation)
Salary: £30,000 - £40,000
The Opportunity:
We currently have an exciting opportunity for a Real Estate Claims Handler – Casualty to join a leading global Loss Adjusting firm within their Real Estate team, based in Chelmsford. This role is ideal for someone with strong experience in handling Public Liability (PL) claims and who thrives in a technical and collaborative environment. The role offers exposure to both UK and European claims and the chance to work with a highly respected team in the market.
Your Responsibilities Will Include:
- Full cradle-to-grave technical handling of UK and European Real Estate Casualty claims, primarily Public Liability (injury and third-party property damage)
- Conducting desktop investigations to assess policy coverage, reserves, and liability
- Liaising with insureds, insurers, brokers, adjusters, and other stakeholders to progress claims and deliver excellent service
- Managing client accounts and delivering tailored MI reporting
- Maintaining accurate records and ensuring compliance with internal and external policies, including GDPR and data protection
- Participating in invoicing, billing, and performance tracking
- Supporting UK and European Casualty Adjusters and internal Account Management Teams
- Producing high-quality reports and formal advice to clients
About You – Knowledge and Experience:
- Minimum 2 years of experience handling Public Liability claims on a full-handling basis (not just assisting)
- Experience must be with an insurer or loss adjuster, not exclusively in a broker setting
- Confident handling both injury and property damage claims
- Familiar with UK protocols such as the low-value claims portal
- Comfortable working independently and as part of a wider team
- Strong communication and reporting skills
- Self-motivated, with a proactive and detail-oriented approach
- Exposure to Real Estate claims or European claims is desirable but not essential
- Professional claims qualification (or working towards one) is a plus
- European language skills (e.g., Spanish, French, German, Italian) would be advantageous
If you’re an experienced PL claims professional looking to join a dynamic and supportive team with real growth potential - apply now!
Locations
Claims Handler employer: Indesure Recruitment
Contact Detail:
Indesure Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarise yourself with the specific types of Public Liability claims that the role focuses on. Understanding the nuances of injury and property damage claims will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the loss adjusting field, especially those who have experience in Real Estate claims. Engaging with industry contacts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your knowledge of UK protocols, particularly the low-value claims portal. Being well-versed in these processes will demonstrate your readiness for the role and your commitment to compliance.
✨Tip Number 4
If you have any European language skills, make sure to highlight them in conversations. This could give you an edge, especially since the role involves handling European claims.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in handling Public Liability claims. Use specific examples that demonstrate your technical skills and collaborative work style, as these are key for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention your relevant experience and how it aligns with the responsibilities outlined in the job description, particularly your ability to manage claims independently.
Highlight Relevant Qualifications: If you have any professional claims qualifications or are working towards one, be sure to mention this in your application. Also, if you have European language skills, include them as they could give you an edge.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail, which is crucial for a Claims Handler role.
How to prepare for a job interview at Indesure Recruitment
✨Showcase Your Experience
Be prepared to discuss your previous experience handling Public Liability claims in detail. Highlight specific cases where you successfully managed claims from start to finish, demonstrating your technical skills and knowledge of UK protocols.
✨Demonstrate Communication Skills
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients, insurers, and other parties to progress claims and resolve issues.
✨Familiarise Yourself with GDPR
Understanding compliance is crucial in this role. Brush up on GDPR and data protection policies, and be ready to discuss how you ensure compliance in your current or past roles, especially when handling sensitive information.
✨Prepare Questions About the Team
Show your interest in the company by preparing thoughtful questions about the Real Estate team and their collaborative approach. This not only demonstrates your enthusiasm but also helps you gauge if the team culture aligns with your working style.
