At a Glance
- Tasks: Investigate insurance claims, conduct interviews, and gather evidence to identify fraud.
- Company: Join a specialist investigations team in a dynamic field-based role.
- Benefits: Competitive salary, company car, 25 days holiday, and private healthcare.
- Other info: Enjoy flexible home/field-based working with excellent career growth opportunities.
- Why this job: Make a real difference by solving unique cases and ensuring fair outcomes.
- Qualifications: Experience in property claims investigation and strong analytical skills required.
The predicted salary is between 28350 - 34650 £ per year.
Are you an experienced Claims or Fraud Investigator looking for a field-based role where no two cases are the same? We are recruiting a Claims Field Investigator to join an established specialist investigations team, handling a portfolio of domestic and commercial insurance claims that require further investigation. This is a home/field-based UK role, involving travel to conduct investigations and meet policyholders and other relevant parties.
What you will do:
- Manage your own portfolio of domestic or commercial claim investigations
- Conduct field visits, interviews and take detailed statements
- Gather and assess evidence to identify potential fraud or inconsistencies
- Liaise with policyholders, insurers, witnesses and relevant third parties
- Carry out enquiries and checks to support claim decisions
- Negotiate settlements and communicate claim outcomes where appropriate
- Produce clear, evidence-based investigation reports
- Ensure investigations comply with relevant legislation and industry requirements
What we’re looking for:
- Previous property claims investigation experience – essential
- Experience across domestic and/or commercial claims
- Field investigation experience would be highly advantageous
- Strong interviewing, investigation and report-writing skills
- Good analytical judgement and attention to detail
- Insurance or fraud qualifications such as ACFS, CII or ACILA are desirable but not essential
- Full UK driving licence and willingness to travel
What’s on offer:
- Competitive salary depending on experience
- Company car or car allowance
- Home/field-based working
- 25 days' holiday plus bank holidays
- Pension scheme
- Private healthcare
- Life assurance and income protection
- Additional wellbeing and employee benefits
For a confidential discussion about your next move and to have your CV and application reviewed within 24 hours, please contact sarah@indesure.co.uk.
Claims Field Investigator employer: Indesure Recruitment
Join our award-winning Subsidence Services Division as a Subsidence Claims Handler and experience a supportive work culture that prioritises employee growth and development. With comprehensive training, qualification support, and a range of benefits including private medical insurance and gym discounts, we ensure our team members thrive both professionally and personally in a remote working environment. Embrace the opportunity to make a meaningful impact while enjoying the flexibility and resources that come with working for a leading company in the insurance sector.
