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- Tasks: Support the Executive Manager and manage claims in a dynamic Waste & Recycling team.
- Company: Join a forward-thinking company focused on sustainability and innovation in waste management.
- Benefits: Enjoy hybrid work, life assurance, private healthcare, pension scheme, and 25 days holiday.
- Why this job: Be part of a growing team making a real impact in the Waste & Recycling industry.
- Qualifications: Experience in claims handling and strong communication skills are essential.
- Other info: Opportunities for professional development and financial support for qualifications after probation.
The predicted salary is between 30000 - 35000 £ per year.
We have an exciting opportunity for a Claims Coordinator to join a newly established Waste & Recycling team.
Location: London (Hybrid)
Salary: Between £30,000 - £35,000
The Opportunity: Reporting to the Executive Manager, you will provide effective support to them as they lead this product, and the UK&I team of dedicated Adjusters and Specialists who have been assigned to this team.
The Role: Your responsibilities will include:
- Supporting the Executive Manager in managing this product by establishing a London office hub through which all aspects of the product are controlled.
- Assisting with client liaison and account management, building relationships and ensuring clients are comfortable with referring issues into the hub with the knowledge that they will be dealt with quickly and efficiently.
- Assisting with the marketing and promotion of the product.
- Managing the administration of new claims, including receiving instructions, issuing acknowledgments, setting up files, and assisting with risk screening and triaging.
- Working closely with Adjusters to assist with investigations and the validation of major and complex claims.
- Controlling the lifecycle of files to drive diary management and supporting the proactive management of claims from receiving initial instructions through to case conclusion.
- Overseeing Adjuster caseloads when necessary, during periods of leave.
- Liaising with key stakeholders, including policyholders, insurers, and brokers, to ensure optimum customer service, and acting as a point of contact where needed for interested parties.
Knowledge and Experience:
- Practical claims handling experience, including responsibility for management and control of a caseload, preferably with a commercial insurance bias.
- Qualified or working towards becoming CII or CILA qualified.
- Organised and able to self-manage workload, with a methodical, accurate, and analytical approach to work, taking pride in the quality of output.
- Good working knowledge of Word and Excel.
- Excellent interpersonal and communication skills, with the ability to communicate in a clear, concise, and structured manner.
Benefits:
- Life Assurance (Death in Service) Scheme
- Company Private Healthcare Scheme
- Pension Scheme
- 25 days holiday
- Employee Assistance Programme
- Financial support with relevant qualifications after probation period complete.
If you have a passion for the Waste & Recycling industry and a background in claims handling, we would love to hear from you!
Claims Coordinator employer: Indesure Recruitment
Contact Detail:
Indesure Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Coordinator
✨Tip Number 1
Familiarise yourself with the Waste & Recycling industry. Understanding the specific challenges and trends in this sector will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the claims handling field, especially those with experience in commercial insurance. Attend industry events or join relevant online forums to build connections that could provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your practical claims handling experience in detail. Be ready to share specific examples of how you've managed caseloads and resolved complex claims, as this will showcase your suitability for the role.
✨Tip Number 4
Highlight your organisational skills and ability to self-manage. Think of instances where you've successfully prioritised tasks or improved processes, as these qualities are essential for supporting the Executive Manager and managing claims efficiently.
We think you need these skills to ace Claims Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in claims handling and any qualifications related to CII or CILA. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Waste & Recycling industry. Mention specific experiences that align with the responsibilities of the Claims Coordinator position, such as client liaison and claims management.
Highlight Interpersonal Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your interpersonal skills. Discuss how you've successfully built relationships with clients or stakeholders in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Indesure Recruitment
✨Show Your Claims Handling Experience
Be prepared to discuss your practical claims handling experience in detail. Highlight specific cases you've managed, focusing on your role in the process and how you ensured efficient resolution.
✨Demonstrate Organisational Skills
Since the role requires managing a caseload and administrative tasks, share examples of how you stay organised. Discuss any tools or methods you use to prioritise tasks and manage your workload effectively.
✨Communicate Clearly and Confidently
Excellent communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely. Consider preparing answers to common interview questions to showcase your ability to communicate structured information.
✨Research the Waste & Recycling Industry
Familiarise yourself with current trends and challenges in the Waste & Recycling sector. Showing that you understand the industry will demonstrate your passion and commitment to the role, making you a more attractive candidate.
