At a Glance
- Tasks: Manage commercial property claims from start to finish using advanced digital tools.
- Company: Dynamic and forward-thinking claims team offering a modern work environment.
- Benefits: Competitive salary, hybrid working, 25 days leave, and private medical cover.
- Other info: Ongoing training and professional development opportunities available.
- Why this job: Join a modern claims operation that values innovation and career growth.
- Qualifications: Experience in handling commercial property claims and strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
An exciting opportunity has arisen for an experienced Desk-Based Commercial Property Claims Adjuster / Handler to join a dynamic and forward-thinking claims team. In this role, you’ll be responsible for managing a portfolio of commercial property claims from first notification through to settlement. You’ll use advanced digital tools, including video technology for virtual site assessments and customer discussions, to assess loss, confirm liability, and make timely, accurate decisions that move claims forward efficiently.
This position offers a great balance of technical challenge, customer interaction, and operational responsibility. Acting as the central contact for all parties – including clients, brokers, suppliers, and policyholders – you’ll ensure smooth communication and consistent claim progress from start to finish.
Key Responsibilities:- Take ownership of commercial property claims from instruction through to closure
- Make well-reasoned early decisions on liability, coverage, and contractor involvement
- Coordinate and monitor suppliers to deliver high-quality, cost-effective outcomes
- Maintain precise control over costs, documentation, and timelines
- Communicate clearly and professionally with all stakeholders throughout the claim process
- Demonstrate flexibility and resilience during busy or surge periods
- Claims Experience: Proven experience handling commercial property claims end-to-end
- Adjusting Knowledge: Previous experience as a field or commercial loss adjuster would be an advantage
- Professional Development: Ideally working towards or already holding ACII / ACILA qualifications
- Business Interruption Understanding: Sound knowledge or willingness to learn BI principles
- Tech-Savvy & Adaptable: Comfortable using modern systems and evolving processes
- Customer-Focused: Excellent communicator with a natural ability to build trust and manage expectations
- Organised & Detail-Oriented: Strong documentation, reporting, and negotiation skills
- A competitive salary package reflective of your background and qualifications
- Hybrid working – split your time between home and the office
- 25 days annual leave plus bank holidays
- Private medical cover (inclusive of pre-existing conditions)
- Life assurance and income protection
- Self-Invested Personal Pension (SIPP)
- Access to voluntary benefits such as dental insurance, cycle-to-work scheme, season ticket loans, and wellbeing apps
- A dedicated Employee Assistance Programme offering wellbeing support
- Discounts on a variety of lifestyle and retail services
This is more than just a desk-based adjusting role – it’s an opportunity to be part of a modern claims operation that embraces innovation, efficiency, and service excellence. You’ll be supported with ongoing technical training and professional development, giving you the tools to progress your career in an environment that values growth and quality.
Commercial Property Claims Handler in Cardiff employer: Indesure Recruitment
Join our award-winning Subsidence Services Division as a Subsidence Claims Handler and experience a supportive work culture that prioritises employee growth and development. With comprehensive training, qualification support, and a range of benefits including private medical insurance and gym discounts, we ensure our team members thrive both professionally and personally in a remote working environment. Embrace the opportunity to make a meaningful impact while enjoying the flexibility and resources that come with working for a leading company in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Property Claims Handler in Cardiff
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Indesure Recruitment). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Indesure Recruitment. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Commercial Property Claims Handler in Cardiff
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Indesure Recruitment.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Indesure Recruitment. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Indesure Recruitment
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Indesure Recruitment to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Indesure Recruitment, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Indesure Recruitment's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
