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- Tasks: Lead a dynamic team in managing Real Estate claims and ensuring top-notch service delivery.
- Company: Join a respected firm known for its high-performing Real Estate Team and client-focused approach.
- Benefits: Enjoy a competitive salary, performance bonuses, private healthcare, and generous holiday options.
- Why this job: This role offers leadership opportunities, professional growth, and the chance to make a real impact.
- Qualifications: 3+ years in property claims and team leadership; strong communication and decision-making skills required.
- Other info: Office-based role in Glasgow or Chelmsford with occasional travel.
The predicted salary is between 40000 - 45000 £ per year.
Location: Glasgow or Chelmsford (Office Based)
Salary: Between £40k - £45k (pa)
The Opportunity:
We are offering a fantastic opportunity to join our high-performing Real Estate Team as a Senior Claims Team Leader. You will play a key role in driving team success, managing workflow, and ensuring top-tier service delivery for our clients.
Your Responsibilities Will Include:
- Leading and managing a team of desk-based Real Estate claims handlers
- Allocating new claims and ensuring effective team workflow
- Managing the review and distribution of Real Estate reports
- Handling technical referrals and complaint escalations
- Conducting monthly 1:1s and completing performance appraisals
- Supporting account management and operational planning
- Identifying team training needs and implementing development plans
- Ensuring holiday cover, managing authorisations, and maintaining team efficiency
- Monitoring the full lifecycle of claims to ensure timely and accurate outcomes
- Assisting with other ad hoc duties as required
About You Knowledge and Experience:
- 3+ years experience in property claims (domestic or commercial)
- 3+ years in a team leader or supervisory role
- Strong leadership and decision-making capabilities
- Excellent communication and stakeholder management skills
- Organised, resilient, and confident in high-pressure environments
- Comfortable managing multiple priorities and motivating teams to hit performance goals
- Proficient in Microsoft Word and Excel
- Flexible and open to occasional travel
Skills That Will Be Developed in the Role:
- Strategic team leadership
- Advanced claims handling knowledge
- Client relationship management
- People development and performance coaching
- Exposure to a wide range of high-value property claims
What You’ll Get:
- Performance-based bonus
- Private healthcare
- Contributory pension scheme (up to 12% employer contributions)
- Life assurance (up to 10x annual salary)
- 28 days holiday plus Bank Holidays
- Option to buy or sell up to 5 days leave
- Employee discounts and wellbeing resources
Ready to take the lead in one of the UK’s most respected claims divisions?
Claims Team Leader in Glasgow employer: Indesure Recruitment Limited
Contact Detail:
Indesure Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Team Leader in Glasgow
✨Tip Number 1
Familiarise yourself with the latest trends and challenges in the property claims sector. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a fast-paced industry.
✨Tip Number 2
Network with professionals in the real estate claims field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready with specific examples that highlight your ability to motivate and develop team members, as this is crucial for the role.
✨Tip Number 4
Research StudySmarter's values and culture. Understanding what we stand for will help you align your answers during the interview and show that you're a great fit for our team.
We think you need these skills to ace Claims Team Leader in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in property claims and leadership roles. Use specific examples that demonstrate your ability to manage teams and handle claims effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your relevant experience, leadership skills, and how you can contribute to the success of the Real Estate Team.
Highlight Relevant Skills: In your application, emphasise your strong communication, decision-making, and organisational skills. These are crucial for the Claims Team Leader position and should be evident in your written materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Indesure Recruitment Limited
✨Showcase Your Leadership Skills
As a Senior Claims Team Leader, you'll need to demonstrate your leadership capabilities. Prepare examples of how you've successfully managed teams in the past, focusing on your decision-making and conflict resolution skills.
✨Know the Claims Process Inside Out
Familiarise yourself with the full lifecycle of property claims. Be ready to discuss specific cases you've handled, including any challenges faced and how you ensured timely and accurate outcomes.
✨Highlight Your Communication Skills
Effective communication is key in this role. Think of instances where you've successfully managed stakeholder relationships or resolved complaints, and be prepared to share these during the interview.
✨Demonstrate Organisational Abilities
The job requires managing multiple priorities. Prepare to discuss how you organise your workload and ensure team efficiency, especially in high-pressure situations.
