Casual Matchday Hospitality Kitchen Assistant - Newcastle United Football Club in Newcastle upon Tyne

Job introduction

We’re experience makers.

And food fanatics. And we’re hiring.

Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive.

Because at Sodexo Live! We’re so much more.

Be part of something greater.

This is a fantastic opportunity to join Sodexo Live! at St. James’ Park, Newcastle United Football Club.

With the opportunity to work at both Matchday and Non-Matchday Events, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.

We are looking foroutstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

What you'll do

• Support the Kiosk Cook with the running of the hospitality kiosk kitchen, ensuring a smooth and efficient operation throughout matchday.

• Assist with the preparation, cooking and presentation of menu items, ensuring food is consistently delivered to a high standard in line with the premium offering.

• Take responsibility for delegated kitchen duties and support the Kiosk Cook in coordinating food preparation and service.

• Help ensure food is served promptly, accurately and attractively presented, maintaining the quality and standards expected within a premium hospitality environment.

• Assist with organising and prioritising kitchen tasks to ensure the kiosk is fully prepared and ready for service ahead of guest arrival.

• Monitor food stock levels, assist with stock checks and communicate any replenishment requirements to the Kiosk Cook.

• Ensure correct stock rotation, date labelling and food storage procedures are followed at all times.

• Carry out food temperature checks and ensure all food is prepared, cooked, stored and held in accordance with food safety requirements.

• Maintain exceptional standards of food hygiene, cleanliness and organisation across all kitchen and Food preparation areas.

• Ensure all allergen information is followed correctly and communicated accurately to relevant colleagues.

• Assist with checking stock quality and quantity, and ensuring products are stored safely and correctly.

• Support effective portion control and stock management, helping to minimise food waste while maintaining the quality of the guest offering.

• Work closely with the Kiosk Cook, front of house and wider hospitality team to ensure a seamless food and beverage experience for guests.

• Support and guide colleagues where required, promoting positive teamwork and high standards of kitchen practice.

• Ensure all kitchen equipment is operated safely and report any faults, maintenance issues or concerns promptly.

• Assist with kitchen set-up, preparation, service and end-of-matchday close-down duties, ensuring the kiosk is left clean, tidy and ready for the next event.

• Maintain a professional, proactive and guest-focused approach, representing the stadium and club positively at all times.

What you'll bring

• Previous experience working in a professional kitchen, hospitality or catering environment is essential

• A genuine passion for food, cooking and delivering a high-quality food offering.

• Experience working in a fast-paced hospitality environment, ideally within premium catering, events or high-volume food service.

• A good understanding of food preparation, cooking techniques and kitchen operations.

• Knowledge of food hygiene, food safety, allergen management and health and safety procedures.

• Confident supporting a senior cook and able to take responsibility for delegated kitchen duties.

• Strong organisational skills, with the ability to prioritise tasks and maintain an efficient kitchen operation during busy service periods.

• Takes pride in food quality, consistency and presentation, understanding the importance of delivering a premium product.

• Good understanding of stock control, portion management, stock rotation and food temperature monitoring.

• A proactive and hands-on approach, with the ability to anticipate what needs doing and use initiative.

• A confident team player who communicates effectively and builds positive working relationships with kitchen and front of house colleagues.

• Able to remain calm, professional and focused under pressure, particularly during peak matchday service.

• High standards of personal presentation, cleanliness and attention to detail.

• A friendly, positive and professional attitude, with an understanding of the importance of creating an excellent guest experience.

• Reliable, punctual and flexible, with availability to work matchdays, including evenings, weekends and bank holidays.

• Willing to support different areas of the hospitality operation and adapt to the changing demands of matchday.

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