Overview
In this role you will support the delivery of CRM campaigns and customer journeys across the UK and Ireland, enabling timely, relevant communications that nurture pet-owner relationships. You’ll work with cross-functional teams to ensure campaigns run on time and in line with governance and best practices. You’ll apply data and testing to optimize performance and compliance, contributing to a scalable customer experience at scale. This is a hands-on, process-focused position in a collaborative CRM team within a leading veterinary care network.
Pay / Benefits
- Healthcare Cash Plan
- Cycle to Work scheme
- Green Cars salary sacrifice scheme
- Voluntary benefits: choose from a range of benefits
- Discounted staff pet care
- Discounts and cashback with participating retailers
Responsibilities
- Supporting the planning, scheduling and delivery of CRM campaigns
- Building, testing and quality-checking CRM activity before deployment
- Maintaining campaign documentation, trackers and delivery records
- Coordinating with stakeholders to ensure campaigns are delivered smoothly
- Producing campaign performance reports and monitoring delivery success
- Supporting A/B testing and continuous improvement initiatives
- Ensuring compliance with GDPR and CRM governance processes
- Providing regular updates on campaign progress and escalating risks where required
Key requirements
- Experience delivering CRM, email marketing or digital marketing campaigns
- Strong organisational skills and exceptional attention to detail
- Experience using CRM or marketing automation platforms
- Ability to manage multiple priorities while maintaining high accuracy
- Strong written and verbal communication skills
- Analytical mindset with the ability to interpret campaign results
- Comfortable working within established processes and compliance frameworks
- Collaborative team player with a proactive approach
- collaboration
- proactive approach
- attention to detail
- CRM or marketing automation platforms
- Emarsys or similar CRM platforms
- creating customer segments and audiences
CRM Executive in Bristol employer: Independent Vetcare Limited
IVC Evidensia is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a supportive work culture in Keynsham, Bristol. With a commitment to work-life balance, generous annual leave, and initiatives focused on employee wellbeing, we empower our team members to thrive while making a meaningful impact on animal health. Join us to be part of a diverse and inclusive environment where your contributions are valued and you can develop your skills in a dynamic global business services setting.
Contact Details:
Independent Vetcare Limited Recruitment Team
