At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service at Subway®.
- Company: Join the world's largest sandwich chain with a vibrant franchise culture.
- Benefits: Enjoy career growth, competitive pay, and a fun work environment.
- Other info: Great opportunities for personal development and career advancement.
- Why this job: Be part of a fast-paced team making nutritious meals accessible to everyone.
- Qualifications: Management experience in retail and a passion for customer service.
The predicted salary is between 25000 - 30000 € per year.
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With over 40,000 restaurants, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the globe, our Franchise Owners are looking to recruit motivated and driven team members to join the Subway® brand.
The Assistant Manager is at the heart of the operation and our Franchise Owners are always looking for new talent to lead the teams that help the Subway® brand to be the first choice for those who want to enjoy quick and nutritious meals. If you have management experience in a fast‑paced retail environment, then we want to hear from you!
Main Responsibilities:- Complete morning shift duties as per Opening Sheet Duties instore
- Assist in monitoring store operations
- Monitor quality of product & customer service standards as well as monitoring front of store presentation and outdoor areas.
- Complete Stocktake, WISR, Control Sheet and send after reviewing by the Manager. Adjust Wages Time Sheet for submission to the Manager
- Complete drinks, vegetable and milk orders on the required day and the Countrywide order when manager is away.
- Keep abreast of store costs when completing the WISR and report excesses to the Manager
- Bank store takings when required
- Communicate store operation standards and new processes to staff as required
- Provide training for new employees
- Be available to other staff for instruction on new training techniques if required and for direction & support
- Lead by example in delivering excellence in customer service
- Report all customer complaints to the Manager and respond to & take remedial action on all customer complaints if the manager is not available
- Report equipment failure to the manager immediately and generally maintain equipment. Respond efficiently in times of equipment failure if the manager is not available
- Implement & manage change in an efficient, constructive & positive way.
- Keep abreast of and maintain required health and safety standards
- Maintain store food, safety, and hygiene standards at all times
- Maintain your uniform standards including name badge
- Other duties may be required as circumstances dictate and are to be discussed with the Manager and agreed to before any implementation.
Working as an Assistant Manager in a Subway® franchise is a challenging role but one that is highly rewarding. Subway® Franchise Owners are proud of their hard‑working teams and are able to offer fantastic career path opportunities to truly develop your career.
About The Company:Subway® is an independent franchise operator; all applications are sent to the Franchise Owner or operator. Please be aware that restaurants are independent franchises. All applications are sent to the Franchise Owner or operator.
Assistant Manager in Wakefield employer: Independent Purchasing Cooperative
As an Assistant Manager at Subway®, you will be part of a dynamic team within the world's largest sandwich chain, where your leadership can truly make a difference. With a strong focus on employee development and a supportive work culture, Subway® offers excellent career progression opportunities in a fast-paced environment. Join us to enjoy a rewarding role that not only values your contributions but also promotes a healthy work-life balance in a vibrant community setting.
Contact Detail:
Independent Purchasing Cooperative Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Wakefield
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the fast-paced retail world. A personal recommendation can make all the difference when you're aiming for that Assistant Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios specific to management roles. We suggest role-playing with a mate to get comfortable discussing your experience in leading teams and handling customer service challenges.
✨Tip Number 3
Show your passion for the Subway® brand! Research their values and mission, and be ready to share how you can contribute to their success. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team and ready to take on the challenges of an Assistant Manager.
We think you need these skills to ace Assistant Manager in Wakefield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your management experience in fast-paced environments and any relevant skills that match what we're looking for. This shows us you’re serious about the position!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you want to join the Subway® brand and how your experience aligns with our values. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Customer Service Skills:As an Assistant Manager, customer service is key. In your application, share examples of how you've delivered excellent service in the past. We want to know how you handle complaints and ensure customer satisfaction!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it makes the process smoother for both you and us. We can’t wait to hear from you!
How to prepare for a job interview at Independent Purchasing Cooperative
✨Know Your Stuff
Before the interview, make sure you understand the Subway® brand and its values. Familiarise yourself with their menu, customer service standards, and what makes them unique in the fast-food industry. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Management Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experience where you've successfully led a team, handled customer complaints, or implemented changes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. While Subway® has a casual vibe, showing that you take the interview seriously by dressing professionally can set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role and the franchise. This could include inquiries about team dynamics, training opportunities, or how success is measured in the position. It shows you're engaged and thinking about your future with the company.
