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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service in a fast-paced environment.
- Company: Join the world's largest sandwich chain, Subway®, with endless growth opportunities.
- Benefits: Gain valuable management experience and enjoy a rewarding career path.
- Why this job: Be at the heart of operations and make a real impact on customer satisfaction.
- Qualifications: Previous management experience in retail is a must; passion for teamwork is key.
- Other info: Independent franchise offering unique career development tailored to your ambitions.
The predicted salary is between 24000 - 36000 £ per year.
With over 40,000 restaurants, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the globe, our Franchise Owners are looking to recruit motivated and driven team members to join the Subway® brand.
The Assistant Manager is at the heart of the operation and our Franchise Owners are always looking for new talent to lead the teams that help the Subway® brand to be the first choice for those who want to enjoy quick and nutritious meals. If you have management experience in a fast-paced retail environment, then we want to hear from you!
Main Responsibilities
- Complete morning or evening shift duties.
- Assist in monitoring store operations.
- Monitor quality of product and customer service standards as well as monitoring front of store presentation and outdoor areas.
- Complete Stocktake, WISR, Control Sheet and send after review by the Manager.
- Adjust Wages Time Sheet for submission to the Manager.
- Complete drinks, vegetable and milk orders on the required day and the Countrywide order when manager is away.
- Keep abreast of store costs when completing the WISR and report excesses to the Manager.
- Bank store takings when required.
- Communicate store operation standards and new processes to staff as required.
- Provide training for new employees.
- Be available to other staff for instruction on new training techniques if required and for direction & support.
- Lead by example in delivering excellence in customer service.
- Report all customer complaints to the Manager and respond to & take remedial action on all customer complaints if the manager is not available.
- Report equipment failure to the manager immediately and generally maintain equipment.
- Respond efficiently in times of equipment failure if the manager is not available.
- Implement & manage change in an efficient, constructive & positive way.
- Keep abreast of and maintain required health and safety standards.
- Maintain store food, safety, and hygiene standards at all times.
- Maintain your uniform standards including name badge.
- Other duties may be required as circumstances dictate and are to be discussed with the Manager and agreed to before any implementation.
The Ideal Candidate
Working as an Assistant Manager in a Subway® franchise is a challenging role but one that is highly rewarding. Subway® Franchise Owners are proud of their hard‑working teams and are able to offer fantastic career path opportunities to truly develop your career.
About The Company
Please be aware that restaurants are independent franchises. All applications are sent to the Franchise Owner or operator.
Assistant Manager in Cambridge employer: Independent Purchasing Cooperative
Contact Detail:
Independent Purchasing Cooperative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Cambridge
✨Tip Number 1
Get to know the Subway® brand inside out! Familiarise yourself with their menu, values, and what makes them stand out in the fast-food industry. This knowledge will help you shine during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or at local events. They can provide insider tips about the company culture and what the Franchise Owners are really looking for in an Assistant Manager.
✨Tip Number 3
Practice your interview skills! Prepare answers for common questions related to management experience and customer service. Role-playing with a friend can help you feel more confident and articulate when it’s your turn to impress the Franchise Owner.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the fast-paced environment of Subway®.
We think you need these skills to ace Assistant Manager in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your management experience in fast-paced environments and any relevant skills that match what we’re looking for at Subway®.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the Subway® brand and how you can contribute to our team. Keep it engaging and personal, showing us why you’re the perfect fit.
Showcase Your Customer Service Skills: Since customer service is key in this role, make sure to include examples of how you've delivered excellent service in previous jobs. We want to see how you handle complaints and lead by example!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to the right Franchise Owner. Plus, it shows us you’re tech-savvy and ready to jump into the digital age with us!
How to prepare for a job interview at Independent Purchasing Cooperative
✨Know Your Stuff
Before heading into the interview, make sure you know the ins and outs of the Subway® brand. Familiarise yourself with their menu, values, and what sets them apart in the fast-food industry. This shows your genuine interest and helps you connect your experience to their needs.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team, so be ready to share examples of how you've successfully managed teams in the past. Think about specific situations where you motivated staff, handled conflicts, or improved customer service. Concrete examples will make your leadership abilities stand out.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, like handling a customer complaint or managing a busy shift. Practise your responses to these types of questions, focusing on how you would maintain high standards and lead by example. This will demonstrate your problem-solving skills and readiness for the role.
✨Dress the Part
Even though it’s a fast-paced environment, first impressions matter! Dress smartly and maintain a professional appearance. This not only reflects your respect for the interview process but also aligns with the uniform standards expected in the role.
