At a Glance
- Tasks: Support Bobby in daily activities and promote his independence.
- Company: Join a leading case management company dedicated to making a difference.
- Benefits: Earn £15 per hour, enjoy free DBS checks, and receive ongoing training.
- Other info: Flexible hours and a supportive team environment await you.
- Why this job: Make a real impact in Bobby's life while gaining valuable experience.
- Qualifications: Experience with special needs and a passion for helping others.
The predicted salary is between 15 - 15 £ per hour.
Location: Trowbridge, Wiltshire.
Hours: 38 hours per week (approx. 39.5 hours including 1 Saturday per month). Hours may be shared between more than one Support Worker.
- Monday – 6 hours (typically 12:00–18:00, may vary to 10:00–16:00)
- Tuesday – 8 hours (08:30–16:30)
- Thursday – 6 hours (17:00–23:00 or 18:00–00:00)
- Sunday – 6 hours
- Saturday – 6 hours (1 per month)
Flexibility is required, particularly on Fridays, weekends, and in line with Bobby and his family’s plans. Bank hours are also available to cover absences of the current team.
Pay: £15.00 per hour – Weekday day shifts (Monday–Friday). Sleeping night shifts will be paid at NLW.
Benefits include:
- Free DBS check
- Free parking
- Induction
- Relevant training opportunities (including The Care Certificate)
- Regular clinical supervision/review meetings
- Ongoing support from a dedicated Case Manager and HR department
Driving:
- Vehicle use: Will be using Bobby's car, manual
- Using own vehicle for work: Yes, on duty and to attend training
Start Date: ASAP (subject to satisfactory employment checks).
Job Summary: We are looking for compassionate and dedicated Support Workers who are passionate about making a positive difference in Bobby's life. This is a rewarding opportunity to support a young adult to live independently and happily.
Bobby was born in 1998 and currently lives with his mother and father in the family home. Bobby requires 24-hour support and is very dependent on his parents. He has a passion for music and enjoys his iPad, music technology, books, and games that illicit sound.
Bobby has:
- Cortical Visual Impairment (CVI)
- Autism
- Mild cerebral palsy
He may require:
- Support with mobility in unfamiliar environments due to visual impairment
- Encouragement to use his cane consistently
- Close supervision in busy or unfamiliar environments
Bobby can become distressed in crowded or overwhelming situations and may display behaviours such as self-injury or vocal distress when frustrated. He can also be at risk of running if anxious, so attentive and proactive support is essential. Bobby communicates verbally but may:
- Use technical or unexpected language
- Occasionally find it difficult to respond appropriately to yes/no questions
Main Duties and Responsibilities:
- Assisting Bobby to participate in, enjoy, and achieve success in a range of activities/leisure pursuits out in their local community and at home.
- To work with him following specific direction, providing guidance as required, and being able to use own initiative to ensure that Bobby has suitable one-to-one support.
- To assist with and encourage increased independence in accessing activities and completing personal care and daily living activity as advised by parents/therapists/case manager.
- To support Bobby in maximising his independence in all activities of daily living.
- To enable and promote him in pursuing social outings.
- To provide companionship.
- To assist with any personal care required.
Safeguarding: ILS is committed to safeguarding and promoting the welfare of our clients within the activities we undertake, and ILS expects all our clients’ employees and workers to share this commitment. The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment. This position will require:
- Proof of eligibility to work in the UK
- Satisfactory references, including from your most recent employer
- Enhanced DBS check (A conviction will not necessarily prevent employment)
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships, and religion and belief.
About You: It would be great to receive your application if you have the following skills/behaviours:
- Must be able to work with specialist equipment (training will be provided).
- Experience of working with children/adults with special needs.
- Confident and comfortable working in a family home and sensitive to the needs and wishes of Bobby and his family.
- Can demonstrate commitment and passion for meeting Bobby's needs.
- Can demonstrate empathy and understanding in an appropriate and professional manner.
- A team player who understands the importance of feedback to qualified members of the team.
- Can develop productive and professional relationships with others.
- Actively creates an inclusive environment respecting diversity.
- Good organisational skills who can adhere to standards and quality requirements.
- Friendly, approachable with a proactive and encouraging approach.
- Punctual, patient, reliable and trustworthy.
- Can maintain an excellent level of confidentiality.
- Good verbal & written communication skills and IT literate.
- Able to think creatively and to use initiative.
- Willingness to work flexibly and cover shifts, sometimes at short notice.
- A full driving licence (endorsements to be disclosed) and willing to drive the client's adapted vehicle.
- Non-Smoker – this post operates in a non-smoking environment.
About Us: ILS Case Management is the UK's leading independent nationwide Case Management company. When a person’s life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide comprehensive Case Management designed to maximise independence. We are CQC registered and compliant with their standards.
Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement. If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection. However, ILS will manage your day-to-day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.
Our Company Values:
- We are Supportive. It matters to us that our clients and staff know that we care.
- We have Integrity. We can be trusted to work in a professional, honest and transparent way.
- We are Client Centred. We put our client's aspirations at the centre of everything we do.
- We are Quality Focused. We set high standards and aim to exceed them.
- We are Positive. We find solutions and empower others.
Support Worker in Trowbridge employer: Independent Living Solutions Ltd
Independent Living Solutions Ltd. is an exceptional employer that prioritises the well-being and development of its staff while making a meaningful impact in the lives of individuals like Bobby. With a supportive work culture, flexible hours, and comprehensive training, employees are empowered to grow professionally and personally in a rewarding environment. Located in Trowbridge, Wiltshire, the company offers unique benefits such as free DBS checks and convenient parking, making it an attractive place for compassionate individuals looking to make a difference.
Contact Details:
Independent Living Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker in Trowbridge
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Independent Living Solutions Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Independent Living Solutions Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Independent Living Solutions Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Independent Living Solutions Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support Worker in Trowbridge
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Independent Living Solutions Ltd:Before hitting send, make sure to tailor your application specifically to Independent Living Solutions Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Independent Living Solutions Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
