Support Workers

£13.37 per hour, Monday to Friday, £14.42 per hour, Weekends and £20.06 Bank Holidays

About The Role

Location: Ebbw Vale, NP23

Days he is non‑verbal and communicates mainly through facial expressions and by providing responses to prompts from his carers. He can communicate however this can sometimes take time and patience. As Support Worker, you will play a key role in ensuring the well‑being and independence of the individual, and in supporting his parents, both at home and within the local community.

Key Responsibilities:

• Safeguarding the individual's well‑being and promoting independence.
• Assisting with personal care, household tasks, and other relevant support activities.
• Accompanying the individual on outings, short breaks, and family holidays.
• Interacting with family, staff, and friends to create a positive and engaging atmosphere.
• Providing companionship and keeping the individual entertained and motivated.
• Work alongside family members and other carers to create a seamless support environment, fostering a sense of extended family.

This is an excellent opportunity for a dedicated person to join a dedicated home care team and develop existing skills and support Christopher. A truly rewarding role for someone who is able to communicate effectively and has the ability to work with patience, tact, understanding, warmth and compassion.

Pay and Benefits:

• £13.37 per hour, Monday to Friday
• £14.42 per hour, Weekends
• £20.06 Bank Holidays
• 5.6 weeks annual leave pro rata
• Pension (subject to qualifying status)
• Free DBS check.

In order to promote continuity of our high care standards, you will be offered:

• Induction
• Relevant training opportunities (including The Care Certificate)
• Regular clinical supervision/review meetings
• Ongoing support from a dedicated Case Manager and HR department

Safeguarding

ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients’ employees and workers to share this commitment. The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment. This position will require:

• Proof of eligibility to work in the UK.
• An enhanced Disclosure and Barring Service (DBS) Certificate.
• A conviction will not necessarily prevent you from being employed.

About You

Are you calm, proactive and enthusiastic? Do you share our values?

• Client Focussed - Can you demonstrate commitment and passion for meeting our clients needs?
• Integrity - Can you demonstrate empathy and understanding in an appropriate and professional manner?
• Supportive - Can develop productive and professional relationships with others.
• Positive - You would be expected to create an inclusive environment and respect diversity.
• Quality Focussed – Always maintaining professionalism.

It would be great to receive your application if you have the following skills/behaviours:

• Must be able to work with specialist equipment (training will be provided).
• A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
• Experience with working with Cerebral Palsy.
• Confident and comfortable working in Christopher’s own home and sensitive to the needs and wishes of him and his family.
• Can demonstrate commitment and passion for meeting Christopher's needs.
• Can demonstrate empathy and understanding in an appropriate and professional manner.
• A team player who understands the importance of feedback to qualified members of the team.
• Can develop productive and professional relationships with others.
• Actively creates an inclusive environment respecting diversity.
• Good organisational skills who can adhere to standards and quality requirements.
• Friendly, approachable with a proactive and encouraging approach.
• Experience with PEG feeding.
• Punctual, patient, reliable and trustworthy.
• Can maintain an excellent level of confidentiality.

Good verbal communication skills will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement. If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection. However, ILS will manage your day‑to‑day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.