At a Glance
- Tasks: Support a fun-loving boy with daily routines and activities.
- Company: Join ILS Case Management, a leading UK firm dedicated to rehabilitation and independence.
- Benefits: Earn £17.00/hour, flexible hours, and receive training and support.
- Other info: Rolling interviews available; apply early for this rewarding role!
- Why this job: Make a real difference in someone's life while having fun and building connections.
- Qualifications: Experience with special needs is a plus; must be kind, patient, and energetic.
I am looking for a Support Worker to join my team in Melksham, Wiltshire! I am a sociable and energetic boy who loves adventures and having fun. Some of my favourite things are going to Costa or Greggs for a cake and hot chocolate, swimming, horse riding, gaming, and playing outside. I also love spending time with my big family and friends—especially when there’s music and dancing involved. I live with my mum, dad, and older brother, and they are really important to me. I also have a big circle of family and friends nearby who I love seeing often. I have some physical and learning difficulties, and I sometimes experience epilepsy absences when I’m tired. That means I need a bit of extra help to do the things I love and to stay safe and happy.
What I’m Looking For
I would like a Support Worker who can help me after school, at weekends and in the school holidays. You’ll support me with all aspects of my personal care, daily routines, and making sure I can enjoy all my favourite activities—both at home and out in the community. You’ll also help me learn new things and become more independent, which is very important to me. You’ll need to be confident using your own initiative, but don’t worry—you’ll have loads of support from my parents and my Case Manager. My therapists will also help you learn how to support me best, and you’ll get training to follow my therapy programmes.
You’d Be Perfect for This Role If You:
- Are Supportive
- Are kind, patient, and full of energy
- Work well with families and professionals to provide consistent, compassionate care
- Are happy to be part of a close-knit team that truly cares
- Have Integrity
- Are honest, reliable, and professional in everything you do
- Communicate openly and respectfully with my family and support team
- Always do the right thing
- Are Client Centred
- Put me at the heart of your work and respect my choices
- Adapt your support to suit my needs, interests, and pace
- Help me grow in confidence and independence
- Are Quality Focused
- Take pride in delivering high standards of care
- Follow therapy programmes carefully and are open to learning
- Are observant, detail-oriented, and committed to doing your best
- Are Positive
- Bring a can-do attitude and a sense of fun
- Focus on what I can do and help me find solutions
- Celebrate progress and help me live life to the fullest
Location
Melksham, Wiltshire
Days & Hours
An average of 20 hours per week during term time, including:
Saturdays: 6–8 hours (e.g. 9am–3pm or 10am–6pm)
Weekdays: 11 hours (Tuesdays 4pm–9pm, Fridays 4pm–10pm)
Additional evening shifts may be required (to be agreed in advance)
We are building a small, reliable team of support workers. Hours can be shared across regular contracted shifts and Bank support.
Pay
Waking Nights (Mon–Fri): £17.00/hour
Driving Requirements
Driver essential – you’ll need your own car to get to work. You may drive Harvey’s automatic car, or use your own vehicle (business mileage paid if it fits his wheelchair/walker and has business insurance).
Experience & Requirements
Essential: Knowledge of traumatic brain injury and severe disabilities (or willingness to learn)
Desirable: Experience working with children with special needs and an interest in therapy programmes
Must be comfortable around pets (Harvey has one dog)
Interviews & Start Date
Rolling interviews – apply early to be considered
Start ASAP, subject to satisfactory employment checks
This is a truly rewarding role where you can support my rehabilitation whilst enabling me to have fun and live life to the fullest. If you think we’d be a great match, it would be great to receive your application!
About You
It would be great to receive your application if you have the following skills/behaviours:
- Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
- Experience with working with cerebral palsy and severe learning difficulties
- Confident and comfortable working in Harvey’s own home and sensitive to the needs and wishes of him and his family
- Can demonstrate commitment and passion for meeting Harvey's needs
- Can demonstrate empathy and understanding in an appropriate and professional manner
- A team player who understands the importance of feedback to qualified members of the team
- Can develop productive and professional relationships with others
- Actively creates an inclusive environment respecting diversity
- Good organisational skills who can adhere to standards and quality requirements
- Friendly, approachable with a proactive and encouraging approach
- Water confident to assist with hydrotherapy/swimming
- Punctual, reliable, patient, and trustworthy
- Can maintain an excellent level of confidentiality
- Good verbal & written communication skills and IT literate
- Able to think creatively and to use initiative
- Willingness to work flexibly and cover shifts, sometimes at short notice
- A full driving licence (endorsements to be disclosed)
- Comfortable to be around animals (our client has one dog and enjoys horse riding)
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.
About Us
ILS Case Management is the UK's leading independent nationwide Case Management company. When a person’s life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence. We are CQC registered and compliant with their standards.
Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement. If you are successfully recruited, you will be employed directly by our client. However, ILS will manage your day-to-day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client’s care needs.
We are Supportive. It matters to us that our clients and staff know that we care.
We have Integrity. We can be trusted to work in a professional, honest and transparent way.
We are Client Centred. We put our client’s aspirations at the centre of everything we do.
We are Quality Focused. We set high standards and aim to exceed them.
We are Positive. We find solutions and empower others.
Support Worker in Melksham employer: Independent Living Solutions Ltd.
Joining our team as a Support Worker in Melksham, Wiltshire means becoming part of a compassionate and dedicated community that prioritises the well-being and happiness of our clients. We offer comprehensive training and support, ensuring you have the tools to make a meaningful impact while enjoying a flexible work schedule that fits your lifestyle. With a focus on personal growth and a positive work culture, you'll find a rewarding environment where your contributions are valued and celebrated.
Contact Details:
Independent Living Solutions Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker in Melksham
✨Tip Number 1
Familiarise yourself with the specific needs of children with physical and learning difficulties. Understanding the challenges they face will help you connect better during your interactions and show that you're genuinely interested in providing the best support.
✨Tip Number 2
Highlight any relevant experience you have with therapy programmes or working with children who have special needs. Even if it's informal, sharing these experiences can demonstrate your commitment and understanding of the role.
✨Tip Number 3
Showcase your ability to work as part of a team. Since you'll be collaborating closely with Harvey's family and other professionals, emphasising your teamwork skills can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss how you would handle various scenarios that may arise while supporting Harvey. This could include managing his daily routines or ensuring his safety during activities, which will demonstrate your proactive approach to the role.
We think you need these skills to ace Support Worker in Melksham
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the specific needs and preferences of the child. Highlight your relevant experience and skills that align with supporting a child with physical and learning difficulties.
Tailor Your CV:Make sure your CV reflects your experience working with children, especially those with special needs. Include any relevant training or certifications, such as first aid or specific therapy programmes.
Craft a Personal Statement:Write a personal statement that showcases your passion for supporting children and your understanding of their unique needs. Use examples from your past experiences to demonstrate your empathy, patience, and ability to work as part of a team.
Proofread Your Application:Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows professionalism and attention to detail, which is crucial in a support role.
How to prepare for a job interview at Independent Living Solutions Ltd.
✨Show Your Enthusiasm
Make sure to express your excitement about the role and working with the client. Share your passion for supporting children with special needs and how you can contribute to their happiness and independence.
✨Demonstrate Empathy and Understanding
Prepare to discuss how you would approach situations with sensitivity and care. Use examples from your past experiences to illustrate your ability to connect with clients and their families.
✨Highlight Your Teamwork Skills
Since this role involves working closely with a team, be ready to talk about your experience collaborating with others. Emphasise your ability to communicate openly and respect feedback from colleagues.
✨Be Ready to Discuss Flexibility
The job requires flexibility in working hours and adapting to the client's needs. Be prepared to explain how you can accommodate varying schedules and respond to the changing demands of the role.
