Support Worker

Days & Hours

The hours could be shared by more than one support worker. Evenings: Monday‑Thursday 5:00 pm‑midnight and alternate Fridays 10 am‑midnight (this shift will be shared by 2 people, 10 am‑5 pm and 5 pm‑midnight). Weekend days, the hours will be arranged with the client\’s parents in advance, typical shifts 11 am‑10 pm. Overtime available for sleeping nights (will be very ad‑hoc and arranged with the family in advance) and extra hours to cover absences of the other members of the team.

Please note on your application what hours you would prefer; we are happy for you to apply even if you are able to do some of the hours.

Pay

• Monday to Friday days: £15.50
• Monday to Thursday sleeping nights: £10.50
• Friday to Sunday sleeping nights: £10.75

Driver & Vehicle Requirements

• Driver required? Essential
• Driving Clients Car? Yes, D’s SUV with a fitted hoist in the boot for his wheelchair
• Using Own Vehicle for work purposes? Yes, on duty and to attend training

Essential Experience

• Cerebral Palsy, asthma, autism and challenging behaviour

Desirable Experience

• Experience working with children with disabilities and an interest in therapy

Pets

3 cats

Accommodation (while on duty)

Family home.

Interviews

Week Commencing: Interviews will happen on a rolling basis. This advert will close when sufficient applications have been received. Please apply as soon as possible to ensure that your application can be considered.

Start Date

ASAP (subject to satisfactory employment checks)

Introducing D

We are seeking a patient, caring and alert Support Worker to support D, born in 2009, who lives with his parents and has wider family close by who are very important to him. He enjoys swimming and going for car journeys, and he has a very good road knowledge. D acquired a brain injury shortly after birth and, as a result, has Cerebral Palsy affecting all four limbs. He has a diagnosis of Autism and Asthma and has regular medication for this. He is supported by a Case Manager, Occupational Therapist, Physiotherapist, CAHMS and other Support Workers. D can mobilise independently around the home but can be prone to tripping over objects and his own feet. He has an electric wheelchair for when he is out in the community and a rollator for short walks. D has a diagnosis of OCD which affects his daily life in having to do simple tasks perfectly; this can be timely and cause him distress. When D becomes distressed he can become both verbally and physically aggressive to others.

Your Role

Your role as a Support Worker will be to support D with daily living, home education and increasing his independence. He requires assistance with dressing but can feed himself independently. You will be working alongside his support worker who has been with the family for five years, as well as two other bank support workers who know and understand D’s needs and behaviour. Patience and reassurance while helping to manage his OCD.

Pay and Benefits

• Monday to Friday days £15.50, Weekend days £16.50
• Monday to Thursday sleeping nights £10.50 & Friday to Sunday sleeping nights £10.75
• 5.6 weeks annual leave pro‑rata
• Pension (subject to qualifying status)
• Sickness benefit (on successful completion of the probation period)
• Free DBS check

Continuity of Care

• Induction
• Relevant training opportunities (including the Care Certificate)
• Regular clinical supervision/review meetings
• Ongoing support from a dedicated Case Manager and HR department

Safeguarding

ILS is committed to safeguarding and promoting the welfare of our clients within the activities we undertake, and ILS expects all our clients’ employees and workers to share this commitment. The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment. This position will require:

• Proof of eligibility to work in the UK
• An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.

About You

Are you calm, proactive and enthusiastic? Do you share our values?

• Client Focussed – Can you demonstrate commitment and passion for meeting our clients’ needs?
• Integrity – Can you demonstrate empathy and understanding in an appropriate and professional manner?
• Supportive – Can develop productive and professional relationships with others.
• Positive – You would be expected to create an inclusive environment and respect diversity.
• Quality Focussed – Always maintaining professionalism.

It would be great to receive your application if you have the following skills/behaviours:

• Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
• Experience with working with Cerebral Palsy, Autism, Asthma, OCD and mental health.
• Confident and comfortable working in D’s own home and sensitive to the needs and wishes of him and his family.
• Can demonstrate commitment and passion for meeting D\’s needs.
• Can demonstrate empathy and understanding in an appropriate and professional manner.
• A team player who understands the importance of feedback to qualified members of the team.
• Can develop productive and professional relationships with others.
• Actively creates an inclusive environment respecting diversity.
• Good organisational skills who can adhere to standards and quality requirements.
• Friendly, approachable with a proactive and encouraging approach.
• Water confident to assist with swimming.
• Punctual, patient, reliable and trustworthy.
• Can maintain an excellent level of confidentiality.
• Good verbal & written communication skills and IT literate.
• Able to think creatively and to use initiative.
• Willingness to work flexibly and cover shifts, sometimes at short notice.
• A full driving licence (endorsements to be disclosed).

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

About Us

ILS Case Management is the UK\’s leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence. We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client. However, ILS will manage your day‑to‑day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client\’s care needs.