Female Support Worker

About The Role

Location: Worsley, Manchester (near to the Trafford Centre)

Hours: Permanent, 17.5 hours per week. Additional hours may be available. Bank shifts also available.

Days: Monday to Friday, 4:00pm – 7:30pm

Pay:

• £13.12 per hour (Monday to Friday)
• £12.21 per hour (Sleeping Nights – National Living Wage for age 21+)
• Start Date: ASAP (subject to satisfactory employment checks)

Would you like to support someone who’s bubbly, sociable, and full of fun?

We’re looking for a kind, enthusiastic, and reliable support worker to join a small care team in Worsley. Our client has a fantastic sense of humour and loves getting out and about – whether it’s socialising at local pubs, visiting the theatre, attending concerts or spending quality time with her family, carers, and her little dog!

Following a severe brain injury, our client now uses a wheelchair and requires full support with daily routines, personal care, and therapy sessions. She has a real zest for life and enjoys lunches out, trying new activities, and going on mini-breaks – she’d love for you to join her!

You’ll work closely with her family and Case Manager to ensure she receives the best possible care and support. If you’re someone who brings positive energy and enjoys making a difference, we’d love to hear from you.

What We’re Looking For

• Essential: A genuine passion for helping others and supporting people to achieve their goals. This is a fantastic opportunity to learn from our client and gain insight into the challenges of living with an acquired brain injury.
• Desirable: Previous care experience, experience supporting adults with physical disabilities, an interest in therapy, and a willingness to try new things.
• Driver: Desirable but not essential.
• Vehicle Use: May involve driving a wheelchair-adapted vehicle or occasionally using your own car.

What You’ll Receive

• Ongoing training and support (including The Care Certificate)
• 5.6 weeks annual leave (pro rata)
• Pension scheme (subject to eligibility)
• Sick pay entitlement
• Free enhanced DBS check
• Regular supervision and support from the Team Leader, Case Manager, and HR team

Our Values

At the heart of everything we do, we are:

• Supportive – We work together and lift each other up
• Client-Centred – You’ll help our client live life to the fullest
• Positive – We focus on what’s possible
• Quality-Focused – We aim for excellence in everything
• Act with Integrity – We’re honest, respectful, and dependable
• We are unable to offer sponsorship for this role
• You must be eligible to work in the UK
• Employment is subject to satisfactory references and an enhanced DBS check
• A criminal conviction will not necessarily prevent employment

If this sounds like the role for you, our client would love to welcome you to her team. Apply today and let’s make a difference together!

About You

We’d love to receive your application if you have the following skills and behaviours:

• Female applicant required – due to personal care needs.
• Comfortable and respectful working in the client’s own home and sensitive to the needs and wishes of the family.
• Willing to learn new skills including hoisting, feeding, and personal care routines (training provided).
• Physically able to follow a Handling Management Plan, which may involve bending, kneeling, squatting, or lunging to maintain good posture during handling tasks.
• Genuine interest in working with individuals with complex needs.
• Flexible and able to use your own initiative.
• Patient and tolerant.
• Proactive and encouraging approach.
• Responsible and dependable attitude.
• Cheerful, caring, and positive outlook.
• Reliable, trustworthy, and an effective communicator.
• Willing to assist with a variety of care tasks, always promoting the client’s dignity and wellbeing.
• Comfortable in and around water.
• Basic understanding of rehabilitation principles.
• Proactive in developing a suitable range of activities.
• Willing to participate in various outdoor activities.
• Able to maintain confidentiality and respect the client and their family’s privacy.
• Open to learning new things in line with the client’s rehabilitation programme.
• Flexible with start and finish times, according to the client’s needs.
• Strong literacy and numeracy skills.
• Consistent in your approach to care.
• Willing to travel.
• Comfortable around dogs (the client has one pet dog).
• A full driving licence (any endorsements must be disclosed) is desirable.
• An interest in fashion, clothing, hair, and make-up would be an advantage.

We are committed to equality of opportunity for all staff. Applications are encouraged from individuals regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnership, or religion and belief.

Where a specific gender is stated as essential, this is considered a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010.

About Us

ILS CaseManagement is the UK\’s leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence. We are CQC registered and compliant with their standing.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection. However, ILS will manage your day‑to‑day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client\’s care needs.

Our Company Values
We are Supportive. It matters to us that our clients and staff know that we care.
We have Integrity. We can be trusted to work in a professional, honest and transparent way.
We are Client Centred. We put our client\’s aspirations at the centre of everything we do.
We are Quality Focused. We set high standards and aim to exceed them.
We are Positive. We find solutions and empower others.