Caseworker in Livingston

ILF Scotland is a values-based organisation committed to enabling independent living for disabled people across Scotland and Northern Ireland. We administer funding that gives recipients control, choice, and dignity, supporting thousands of individuals each year. Our work is guided by our core values of respect, empowerment, and inclusion, and we take a people-first approach in everything we do.

We are looking for Caseworkers who share our commitment to dignity, respect and empowerment. This is a varied and rewarding role where your work will make a direct and meaningful difference to disabled people’s lives.

As a Caseworker, you will play a vital role in managing grants and awards. You will manage a complex caseload with accuracy and care, directly supporting Recipients to use their funds effectively and safely, ensuring compliance with policy and build strong, empathetic relationships with Recipients, families, and stakeholders.

You will be responsible for the administration of ILF Scotland funding, including the processing, evaluation and management of Independent Living Fund awards and grants through the Transition Fund. You will have delegated authority to make award decisions within set guidelines, using sound professional judgement and a strong understanding of policy. You will have analytical thinking, compassion and resilience. You will work closely with Recipients, their families, carers and a wide range of partners.

This is a role where your decisions directly impact people’s independence and quality of life. You’ll work autonomously within clear guidelines, exercising judgment and integrity in every interaction. You will also contribute to continuous improvement, helping us develop and refine processes and policies to enhance the experience of Recipients and stakeholders.

What We’re Looking For

• Demonstrable recent experience of managing funds and/or complex caseloads in social care, public, third or Not for Profit sectors or a similar setting.
• Strong analytical and problem-solving skills, with the ability to interpret social care and welfare information.
• Excellent communication skills, able to explain complex decisions clearly, sensitively and with empathy and demonstrable experience of building positive, respectful relationships.
• The ability to manage sensitive and challenging conversations with empathy.
• High attention to detail, strong organisational skills and the ability to meet deadlines.
• Flexibility, resilience and a commitment to working in line with ILF Scotland’s values of dignity, respect and empowerment.
• A commitment to high-quality, person-centred customer service and building positive, respectful relationships with recipients and stakeholders.

What We Offer

ILF Scotland is a values-led, award-winning organisation that supports disabled people in Scotland and Northern Ireland to live independently. As a team, we are committed to inclusion, respect, and empowerment for the people we support, and for our employees.

Along with the information included in the attached Job Description, we offer:

• Flexible and remote-first working
• A supportive and collaborative organisational culture
• Generous holiday allowance and pension contributions
• Ongoing professional development and training

How to Apply

Please share your CV and a covering letter via s1jobs at by clicking on APPLY evidencing how you meet the requirements of the role as detailed in the attached Job Description. Please note the role you are applying for on your cover letter.

As you would expect, we really understand the importance of different voices, experiences, perspectives within our workforce. We strongly encourage applications from members of minority groups and all sections of the community to apply.

We are a Disability Confident employer and offer a guaranteed interview to any disabled applicant who wishes to take up this offer, provided they meet the essential (minimum) requirements for the role. The same applies to applicants who are care experienced.

Where we receive a high volume of applications that meet all the essential criteria outlined in the Job Description, we reserve the right to limit the number of interviews offered to both disabled and non-disabled applicants.

Closing Date: 13 February 2026 at 5pm

Stage 1: Assessment will take place week commencing 23 February 2026 in person at Denholm House

Stage 2: Interviews for Caseworker will take place on 10 March 2026 in person at Denholm House.

Grade / Salary: B1: £33,754 to £36,612 (rising to £34,936 to £37,894 with effect from 1 April 2026)

Department: Independent Living Directorate

Reports to: Senior Independent Living Caseworker

Reportees: None

Location: This role is offered on a hybrid working arrangement with an office based in Livingston (at least one day per week to be worked in Livingston)

Hours of Work: 35 hours per week (FTE), happy to talk flexible working

Employment Type: Permanent