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- Tasks: Support a positive workplace experience and assist with facility operations.
- Company: Join Cushman & Wakefield, a leading global real estate services firm.
- Benefits: Flexible work environment, career development, and comprehensive employee benefits.
- Why this job: Be the go-to person for enhancing employee experiences in a dynamic setting.
- Qualifications: GCE O Level or above, with customer service or facilities experience.
- Other info: Embrace diversity and inclusion in a supportive workplace culture.
The predicted salary is between 30000 - 40000 £ per year.
The Facility Site Advisor is a key member of the Cushman & Wakefield onsite account team for the client and has a dual reporting structure into a site leader and the programmatic Workplace Experience Manager. This individual shall provide a positive experience at the client’s offices, ensuring that employees feel well supported and productive. The Workplace/Facility Coordinator will provide tactical support related to workplace tools and processes to ensure the facility remains ready to receive employees each day.
This individual will be the eyes and ears of the workplace, and the first line-of-response for all employee needs, partnering with cross functional teams to help take the employee experience to the next level in support of the client’s workplace priorities. The ideal candidate will be hospitality-focused, showcase a contagiously positive attitude and exceptional communication skills and can support facilities management and operations professionals in a fast‑paced environment. We are looking for a collaborative, energetic self‑starter who will thrive in situations where they can interact with and help people.
About the role:
- Greeting visitors and security, badging; meeting coordination.
- Stocking of supplies and office supply ordering; maintaining office aesthetics.
- Mail - receiving, delivering, shipping out, etc.
- Implementation of Workplace Programs and Operations (may include, but not limited to): handling internal service ticket system requests; general office repairs; furniture or internal office moves; coordinate and help facilitate safety programs; budget tracking and expenses - requisitions and purchase order processing & submission, invoice tracking, credit card expenses, departmental actuals, and accruals; monitoring space utilization and assigning work stations; new hire orientations; HR I9 processing, etc.
- Helps facilitate, plan, and coordinate social events sponsored by Workday Life programs, i.e., Wellbeing, Giving and Doing, Belonging and Diversity, Benefits, and more.
- Vendor relationship management is beneficial for the oversight of office‑standard vendors such as coffee/snacks, office supplies, confidential shredding, first aid and plant maintenance, HVAC, and janitorial.
- Will act as the liaison with property management on all building/site issues.
- Serves as a liaison/support between Workplace and other departments, such as: Safety, Business Technology, Benefits, Workday Life/Employee Programs, People & Purpose, Legal & Compliance, Marketing, etc.
- Schedule work orders via C&W’s CMMS to ensure timely completion.
About you:
- GCE O Level & Above.
- At least 1 year of facilities, workplace operations and/or customer service/hospitality industry experience.
- Experience reconciling budgets for day‑to‑day workplace operations.
- Experience with using Microsoft Office and various other types of office software and PowerPoint.
Why join Cushman & Wakefield?
As one of the leading global real‑estate services firms transforming the way people work, shop and live, working at Cushman & Wakefield means you will benefit from being part of a growing global company, career development and a promote from within culture, and an organisation committed to Diversity and Inclusion. We are committed to providing work‑life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong. That’s why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
Facility Site Advisor in Wakefield employer: Independent Educational Consultants Association
Contact Detail:
Independent Educational Consultants Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facility Site Advisor in Wakefield
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Cushman & Wakefield. Check out their social media and website to understand their values and workplace vibe. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Facility Site Advisor, you'll be interacting with various teams and employees. Role-play common scenarios with a friend or family member to boost your confidence and communication skills. Remember, a positive attitude goes a long way!
✨Tip Number 3
Prepare questions for your interview! Think about what you want to know about the role and the team. Asking insightful questions shows that you're engaged and serious about the position. Plus, it helps you figure out if this is the right fit for you.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the StudySmarter platform. This not only streamlines the process but also ensures your application gets the attention it deserves. Let's get you that job!
We think you need these skills to ace Facility Site Advisor in Wakefield
Some tips for your application 🫡
Show Your Hospitality Skills: Since the Facility Site Advisor role is all about creating a positive experience, make sure to highlight any previous customer service or hospitality experience in your application. We want to see how you can bring that contagious positivity to our team!
Be Specific About Your Experience: When detailing your past roles, focus on specific tasks that relate to facilities management and workplace operations. We love seeing concrete examples of how you've handled similar responsibilities before!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We appreciate when candidates show they’ve done their homework.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Independent Educational Consultants Association
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Facility Site Advisor. Familiarise yourself with the key tasks mentioned in the job description, like greeting visitors and managing workplace programs. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Hospitality Skills
Since this role is hospitality-focused, think of examples from your past experiences where you've provided excellent customer service or created a positive environment. Be ready to share specific stories that highlight your ability to support employees and enhance their experience at work.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various workplace situations, such as resolving conflicts or managing office supplies. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to collaborate with different teams.
✨Emphasise Your Communication Skills
Exceptional communication is key for this position. During the interview, be clear and concise in your answers, and don’t hesitate to ask clarifying questions if needed. Show your enthusiasm and positivity through your tone and body language, as this will reflect the contagious attitude they’re looking for.