Recruitment Administrator in City of Westminster

We are recruiting a Recruitment Administrator to be part of the Independent Commission for Reconciliation and Information Recovery (ICRIR). You will play a key role in ensuring the Commission has the right mix of skills and capabilities to deliver the Commission’s objectives. The Recruitment Administrator will ensure the smooth and effective transition of successful candidates from offer through to their start date. You will support the delivery of a high-quality onboarding service across a range of recruitment campaigns, including volume recruitment, rolling campaigns, and ad-hoc projects, helping the organisation meet its resourcing needs.

You will build positive and professional relationships with candidates, hiring managers, and internal stakeholders, supporting candidates throughout the onboarding journey and ensuring all pre-employment requirements are completed accurately and on time. Working closely with the wider Recruitment and HR teams, you will coordinate activity across vetting, IT, estates, payroll, and finance to enable a seamless start for new employees. Reporting to the Resourcing Delivery Manager, you will contribute to the effective planning, coordination, and continuous improvement of onboarding processes. You will maintain accurate data and produce timely onboarding metrics to support operational delivery, service improvements, and evidence-based decision making.

This role offers an excellent opportunity for an organised and motivated individual to develop their HR career, gain experience across end-to-end onboarding activity, and contribute to the delivery of a professional, customer-focused HR service for a diverse workforce.

• Managing and coordinating the onboarding process for successful candidates via the Applicant Tracking System (Eploy), ensuring a smooth and timely transition from offer acceptance to start date.
• Acting as a key point of contact for new starters throughout the onboarding process, providing clear guidance, updates, and support to ensure a positive and professional experience.
• Working collaboratively with the recruitment team and hiring managers to gather onboarding requirements, confirm start dates, and support the seamless handover from recruitment to onboarding.
• Liaising closely with Corporate Services and external partners, including vetting, IT, estates, payroll, and finance, to ensure all pre-employment and set-up requirements are completed accurately and on time.
• Coordinating pre-employment checks, including right to work, references, vetting, and any role-specific compliance requirements, ensuring all checks are completed in line with organisational policy.
• Preparing and issuing provisional offers, contracts, and onboarding documentation, and tracking progress through to completion.
• Maintaining accurate and up-to-date candidate records, ensuring all data is handled confidentially and in compliance with data protection legislation.
• Supporting the wider Recruitment Team and HR function with administrative duties and ad-hoc project work as required.
• Occasional travel may be required to attend key events.

• At least 1–2 years’ experience of providing onboarding, recruitment, or HR administrative support within a high-volume, in-house recruitment or people services environment.
• Strong collaboration skills, with the ability to build effective working relationships with hiring managers, HR colleagues, and internal and external service providers.
• Excellent verbal and written communication skills, with the ability to draft clear correspondence and respond professionally to a range of candidate and stakeholder queries via email, telephone, and in person.
• Proven ability to manage multiple tasks and balance competing deadlines, while maintaining a high level of attention to detail and accuracy.
• Experience of working with HR systems or Applicant Tracking Systems to maintain accurate records and track onboarding activity.
• Competent IT skills, including the effective use of Microsoft Office applications, particularly Outlook, Word, and Excel.
• Ability to demonstrate the values set out in the ICRIR Code of Conduct.
• Willingness to be assessed against the requirements for CTC clearance, if not already cleared.

• Onboarding experience
• CIPD qualified
• Experience of using Eploy

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.