Assistant Operational Policy, Assurance & Compliance Officer in Belfast

We are recruiting an Assistant Operational Policy, Assurance and Compliance Officer to be part of the Operational Assurance and Compliance team in the Independent Commission for Reconciliation and Information Recovery (ICRIR). The team plays a key role in assuring that the crucial work being carried out in the Investigations and Findings teams is undertaken to the required standards, meets the public and internal facing policy and process requirements, and is in accordance with the values, mission and vision of the Commission.

Reporting to the Operational Policy, Assurance and Compliance Officer, you will be collating and analysing information and evidence to help produce high level reports for senior management on assurance activity and findings and making recommendations for any areas that could be improved. You will be working as part of a small team supporting the audit and inspection of all operational aspects of the Commission’s investigations’ process through the Support, Information Recovery and Findings stages. You’ll need initiative, to be able to work independently as well as part of a team and the drive to deliver a high-quality service. You’ll need the ability to work closely and collaboratively with the operational teams.

You will undertake evidence gathering activities to a consistently high standard. You will need to collate and interpret a wide range of information and record accurate and robust evidence of compliance and adherence to Commission policies and processes in operational casework. The team is also preparing the Commission for the commencement of the new legislation which is currently moving through Parliament. You will undertake policy development and review work, and contribute to the team’s project management, communication and planning of this key work. You will also be responsible for the Secretariat function of the External Assurance Group.

• Supporting the Operational Policy, Assurance and Compliance Officer in assuring that Case Support and Information Recovery and Findings teams adhere to the Commission’s promulgated policies, and in reporting individual areas of non-compliance to senior leadership for immediate rectification.
• Working with operational teams in the collection of information for quality performance reporting, and for policy and manual review.
• Assist in undertaking audits and other data collection processes in support of specific projects; inputting, monitoring and checking data.
• Supporting the team to review and streamline policies; and ensuring the Commission is ready to transition to the Legacy Commission.
• Arrange, co-ordinate and attend meetings of the External Advisory Group (EAG): including producing and circulating agendas and reports, taking and producing minutes for the meeting, monitoring or undertaking any follow up actions, and other Secretariat duties.
• Liaise with the ICRIR Communications Team to ensure that the most up-to-date controlled documents are available, accessible and check appropriate publication.
• Demonstrating and actively promoting the Commission’s values.
• Supporting the Operational Policy, Assurance and Compliance Officer in maintaining, updating and streamlining the Commission’s operational manuals.
• Management of the Assurance inbox, ensuring teams receive prompt responses to their policy and operational questions, filing responses and contributing to the team’s knowledge management.

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

• Able to demonstrate understanding of the work of ICRIR, its aims and objectives.
• Experience or awareness of inspection, assurance or governance processes and information recording systems or databases.
• Able to look at complex information and engage with teams to make good decisions and recommendations and show how you’ve come to those.
• Able to contribute positively to team’s work and culture, able to confidently deal with challenging conversations.
• Experience effectively collaborating with other teams.
• Experience working quickly, multitasking under pressure, successfully navigating changing priorities and delivering work.
• Able to organise own workload within deadlines and provide information and advice in a timely manner.
• Effective verbal and written communication skills.
• Demonstrate the values set out in the ICRIR Code of Conduct.
• Willingness to be assessed against the requirements for SC clearance, if not already cleared.
• Experience of drafting or reviewing policies and processes, including Equality Impact Assessments.
• Experience of investigations or equivalent operational context.

Location: Our main operational base is Belfast, with an operational site in London. Staff are split across our London and Belfast offices; therefore, regular travel will be required as will regular attendance in the office. Whilst the expectation is that staff are office based, home working may be considered on occasions subject to operational requirements and in line with the Commission’s approach on hybrid working (the Commission’s office attendance policy is minimum 50% office based) and with the agreement of your line manager.

Contract Type: This role is offered on a permanent contract. Secondment or loan arrangements from other organisations will also be considered, including employer pension contributions.

Security Level: Willingness to be assessed against the requirements for SC clearance, if not already cleared.