At a Glance
- Tasks: Assist customers in-store and over the phone, providing product advice and processing orders.
- Company: Join CRS Building Supplies, a trusted name in the Southwest since 2005.
- Benefits: Enjoy retail discounts, a branded uniform, and a supportive team environment.
- Other info: Great opportunity for career growth in a busy, team-focused setting.
- Why this job: Build strong customer relationships and thrive in a dynamic sales environment.
- Qualifications: Experience in retail or builders' merchant roles is preferred; strong communication skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
Location: Yeovil
Company: CRS Building Supplies (Part of Independent Builders Merchants Group – IBMG)
Company CRS Building Supplies has served the Southwest since 2005, delivering reliable materials with a customer‑first attitude. As part of Independent Builders Merchants Group (IBMG), CRS offers trusted local service supported by shared expertise and buying power.
Responsibilities:
- Greet and assist customers in branch and over the phone
- Provide accurate advice on products, pricing, and stock availability
- Process orders, quotations, returns, and payments (EPOS)
- Maintain a clean and well‑presented trade counter
- Support stock control within the sales area
- Build strong customer relationships and encourage repeat business
- Liaise with yard and warehouse teams to ensure smooth order fulfilment
Requirements:
- Experience in a builders’ merchant, trade counter, or retail role (preferred)
- Knowledge of building materials or construction products (desirable)
- Strong communication and customer service skills
- Proactive, reliable, and team‑focused
- Able to work well in a busy environment
Working Hours:
Perks:
- Membership (retail and lifestyle discounts)
- Branded uniform
- Supportive team and positive working environment
Sales Assistant (VA2265) in Yeovil employer: Independent Builders Merchant Group
Contact Detail:
Independent Builders Merchant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (VA2265) in Yeovil
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CRS Building Supplies and their values. This will help you connect with the team and show that you're genuinely interested in being part of their customer-first approach.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for a Sales Assistant, try role-playing common customer scenarios with a friend. This will help you feel more confident when it comes to assisting customers and providing accurate advice.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well in a team before. Highlighting your proactive and reliable nature will make you stand out as a great fit for the supportive team at CRS.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows that you’re keen to join our team at CRS Building Supplies.
We think you need these skills to ace Sales Assistant (VA2265) in Yeovil
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight your customer service experience. We want to see how you've helped customers in the past and how you can bring that same energy to our team at CRS Building Supplies.
Be Specific About Your Experience: If you've worked in a builders' merchant or retail role before, let us know! Share specific examples of your responsibilities and achievements. This helps us understand how your background fits with what we do.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use clear language and avoid slang, but don’t be afraid to let your personality shine through. We’re looking for team players who can connect with our customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the Sales Assistant role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Independent Builders Merchant Group
✨Know Your Products
Before the interview, brush up on your knowledge of building materials and construction products. Being able to discuss specific items and their uses will show that you’re genuinely interested in the role and can provide accurate advice to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully assisted customers or resolved issues. Highlighting your strong communication skills and proactive approach will demonstrate that you can build strong customer relationships, which is key for this role.
✨Familiarise Yourself with the Company
Research CRS Building Supplies and its parent company, IBMG. Understanding their values and customer-first attitude will help you align your answers with what they’re looking for, making you a more appealing candidate.
✨Practice Handling Common Scenarios
Think about how you would handle typical situations you might face as a Sales Assistant, like processing orders or dealing with stock queries. Practising these scenarios will prepare you to respond confidently during the interview.