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- Tasks: Lead and inspire a team while managing branch operations and customer relationships.
- Company: Join RGB, a respected independent builder’s merchant with a family-oriented culture.
- Benefits: Competitive salary, bonus scheme, career progression, and staff discounts.
- Why this job: Take ownership of a branch and make a real impact in a supportive environment.
- Qualifications: Natural leader with excellent communication and customer service skills.
- Other info: Enjoy a positive work environment with ongoing training and development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Join our team at RGB, a respected independent builder’s merchant serving the Southwest since 1850. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England. We’re looking for a reliable Branch Manager to join our Wiveliscombe Branch. This is a key role in ensuring our branch continues to deliver excellent service to both trade and retail customers.
This is a fantastic opportunity for an experienced professional to take full ownership of a branch and build on our success. Over the years we maintain our close-knit, family culture, and we want a manager who will champion this while driving the business forward. As the Branch Manager, you will be the driving force behind the Wiveliscombe branch. This is not just a management role; it’s a chance to truly lead and inspire a team. You will have the freedom and support to manage your branch as if it were your own business.
Your key accountabilities will include:
- Leading, coaching, and motivating your team to achieve and exceed branch targets.
- Building strong relationships with our customers and suppliers.
- Ensuring the highest standards of customer service are met every day.
- Managing all aspects of the branch's operations, including sales, stock, and health and safety.
- Developing and maintaining a branch business plan to support our strategic goals.
What we’re looking for:
- A natural leader with a passion for developing and training people.
- Excellent communication skills and a strong customer service focus.
- Someone who is self-motivated, honest, and reliable.
- The drive to grow a business and the passion to be rewarded for that success.
What we offer:
- A competitive salary with a highly rewarding bonus scheme.
- A clear path for career progression and ongoing training to help you grow.
- The chance to work with a business that values its local and family-oriented culture.
- A supportive working environment where your contributions are recognised and valued.
- Pension scheme and paid holidays.
- Supportive team and positive work environment.
- Career development and training.
- Staff discount on building materials.
- Employee assistance program.
- Perks Membership (Discounts available in a variety of retailers).
- Branded Uniform.
The Hours:
Week 1: Monday to Friday 07:00 - 17:00
Week 2: Monday to Friday 07:00 - 17:00, Saturday 08:00 - 12:00
If you are a talented and ambitious professional ready to take the next step in your career and put your stamp on a business, we want to hear from you. Apply now to become the next leader of our Wiveliscombe team.
The Rewards:
At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits.
Branch Manager (VA2191) in Wiveliscombe employer: Independent Builders Merchant Group
Contact Detail:
Independent Builders Merchant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager (VA2191) in Wiveliscombe
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Branch Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching RGB and its culture. Understand their values and how they operate. This will help you tailor your responses and show that you’re not just another candidate, but someone who truly fits into their family-oriented environment.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you’ve motivated teams or improved customer service in previous roles. This is your chance to shine and demonstrate that you can drive the Wiveliscombe branch forward!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our success at RGB.
We think you need these skills to ace Branch Manager (VA2191) in Wiveliscombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Branch Manager role. Highlight your leadership experience and customer service focus, as these are key for us at RGB.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how you can contribute to our family culture. Share specific examples of how you've led teams or improved customer service in the past.
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved in previous roles. Use numbers and examples to demonstrate how you’ve driven success and built strong relationships with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Independent Builders Merchant Group
✨Know the Company Inside Out
Before your interview, take some time to research RGB and its history. Understand their commitment to quality products and exceptional customer service. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated a team or improved performance. Be ready to discuss your leadership style and how it aligns with RGB's family culture.
✨Prepare for Customer Service Scenarios
Since customer service is a key focus for RGB, think of specific situations where you've gone above and beyond for customers. Be prepared to discuss how you would handle challenging customer interactions and ensure high standards of service.
✨Have a Vision for the Branch
RGB wants someone who can drive the business forward. Come to the interview with ideas on how you would develop and maintain a branch business plan. Discuss how you would achieve branch targets and build strong relationships with customers and suppliers.
