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- Tasks: Serve trade and retail customers in person and over the phone.
- Company: Join a leading Independent Builders Merchant Group with a supportive team.
- Benefits: Pension scheme, training, career development, and staff discounts on materials.
- Why this job: Be part of a growing team and excel in customer service.
- Qualifications: Reliability and a strong focus on customer satisfaction.
The predicted salary is between 25000 - 30000 £ per year.
Independent Builders Merchant Group is seeking an Internal Sales Assistant for their Stevenage branch. The role involves serving trade and retail customers in person and over the phone. Ideal candidates are reliable and customer-focused.
Benefits offered include:
- a pension scheme
- training and career development opportunities
- staff discount on materials
- a supportive team environment
Join us to support our expanding team and contribute to our customer service excellence.
Internal Sales Pro - Trade & Retail Support in Stevenage employer: Independent Builders Merchant Group
Contact Detail:
Independent Builders Merchant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Pro - Trade & Retail Support in Stevenage
✨Tip Number 1
Get to know the company! Research the Independent Builders Merchant Group and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role involves serving trade and retail customers, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories when you get the chance to chat with us!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and might even lead to a referral, which can boost your chances of landing that Internal Sales Pro position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining our supportive team at the Stevenage branch.
We think you need these skills to ace Internal Sales Pro - Trade & Retail Support in Stevenage
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your customer service skills. We want to see how you’ve gone above and beyond for customers in the past, whether it’s in person or over the phone.
Be Reliable: Reliability is key for us! Share examples of how you've demonstrated dependability in previous roles. This could be about meeting deadlines or being a go-to person in your team.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Internal Sales Pro role. Mention specific skills and experiences that align with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Independent Builders Merchant Group
✨Know Your Products
Familiarise yourself with the products and services offered by the Independent Builders Merchant Group. Being able to discuss specific materials and their uses will show your commitment and understanding of the role.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've successfully handled difficult customers or provided exceptional service, as this role is all about being reliable and customer-focused.
✨Show Enthusiasm for Teamwork
Since the job involves working in a supportive team environment, express your enthusiasm for collaboration. Share experiences where you’ve worked well in a team and how you contributed to achieving common goals.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company’s culture and growth opportunities. Inquire about training programmes or how the team supports each other, which aligns with the benefits they offer.