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For Companies At a Glance
- Tasks: Assist customers in person and over the phone, providing excellent service.
- Company: Join a well-established builder’s merchant with a supportive team culture.
- Benefits: Enjoy a pension scheme, paid holidays, and staff discounts.
- Other info: Training opportunities available in a friendly work environment.
- Why this job: Be part of a growing team and develop your career in sales.
- Qualifications: Customer-focused attitude and willingness to learn.
The predicted salary is between 22000 - 28000 £ per year.
Grant & Stone Electrical is a well‑established independent builder’s merchant, proudly serving the South East since 1987. We are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England. We’re expanding our team at our Stevenage branch and are looking for a reliable and customer‑focused Internal Sales Assistant to support our trade and retail customers.
The Role
- Serve customers in person and over the phone
Saturday: 08:00–12:00
Benefits
- Pension scheme and paid holidays
- Supportive and friendly team environment
- Training and career development opportunities
- Staff discount on building materials
- Employee Assistance Programme
All aspects of internal sales including trade counter.
Internal Sales Assistant in Stevenage employer: Independent Builders Merchant Group
Contact Detail:
Independent Builders Merchant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Assistant in Stevenage
✨Tip Number 1
Get to know the company! Research Grant & Stone Electrical and understand their values and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills. Since the role involves serving customers both in person and over the phone, think about how you can demonstrate your ability to handle queries and provide excellent service during your interview.
✨Tip Number 3
Network with current employees if possible. Reach out on LinkedIn or through mutual connections to get insights about the company culture and what they value in an Internal Sales Assistant.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Grant & Stone Electrical.
We think you need these skills to ace Internal Sales Assistant in Stevenage
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in customer service. We want to see how you’ve gone above and beyond for customers in the past, whether it’s in person or over the phone.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the skills and experiences that match the Internal Sales Assistant role at Grant & Stone.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Independent Builders Merchant Group
✨Know the Company Inside Out
Before your interview, take some time to research Grant & Stone Electrical. Understand their history, values, and what sets them apart in the builder’s merchant industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As an Internal Sales Assistant, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer, as these stories will highlight your suitability for the role.
✨Practice Common Interview Questions
Anticipate questions related to sales and customer interaction. For instance, be ready to discuss how you would handle a customer complaint or upsell a product. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress the Part
Even though the role is in a trade environment, first impressions matter. Dress smartly and appropriately for the interview. A neat appearance shows that you respect the opportunity and are serious about joining their team.