At a Glance
- Tasks: Assist customers in person and over the phone, handling all internal sales at the trade counter.
- Company: Join a leading Independent Builders Merchant Group with a supportive team culture.
- Benefits: Enjoy a pension scheme, paid holidays, and comprehensive training.
- Other info: Full-time role with Saturday hours from 08:00 to 12:00.
- Why this job: Be part of a dynamic team and gain valuable customer service experience.
- Qualifications: Strong communication skills and a passion for customer support.
The predicted salary is between 25000 - 30000 € per year.
Independent Builders Merchant Group is seeking an Internal Sales Assistant for its Glastonbury location. The role involves serving customers both in person and over the phone, covering all aspects of internal sales, including working at the trade counter.
This full-time permanent position offers a supportive team environment, training, and benefits like a pension scheme and paid holidays. The successful candidate will also be required to work on Saturdays from 08:00 to 12:00.
Trade Counter Pro – Internal Sales & Customer Support in Somerset employer: Independent Builders Merchant Group
Independent Builders Merchant Group is an excellent employer, offering a supportive team environment in Glastonbury where employees can thrive in their roles. With comprehensive training and benefits such as a pension scheme and paid holidays, the company prioritises employee growth and well-being, making it a rewarding place to build a career in internal sales and customer support.
Contact Detail:
Independent Builders Merchant Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Pro – Internal Sales & Customer Support in Somerset
✨Tip Number 1
Get to know the company! Research the Independent Builders Merchant Group and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role involves serving customers both in person and over the phone, think about scenarios you might encounter. Role-play with a friend or family member to build your confidence and communication skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local industry events. Building relationships can give you insider knowledge about the company culture and potentially lead to a referral.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it shows that you're proactive and serious about wanting to join the team at the Glastonbury location.
We think you need these skills to ace Trade Counter Pro – Internal Sales & Customer Support in Somerset
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in customer service. We want to see how you’ve helped customers in the past, whether it’s face-to-face or over the phone. This role is all about serving our customers, so let that shine through!
Tailor Your CV and Cover Letter:Don’t just send out the same CV and cover letter for every job. Take a bit of time to tailor them specifically for this role at Independent Builders Merchant Group. Mention your interest in internal sales and how you can contribute to our supportive team environment.
Be Clear About Your Availability:Since this position requires working on Saturdays, make sure to mention your availability in your application. We appreciate candidates who are upfront about their schedules, so don’t hesitate to let us know when you can start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Independent Builders Merchant Group
✨Know Your Products
Familiarise yourself with the products and services offered by the Independent Builders Merchant Group. Being able to discuss specific items or answer questions about them will show your enthusiasm and readiness for the role.
✨Practice Customer Interactions
Since the role involves serving customers both in person and over the phone, practice common customer scenarios. Role-playing with a friend can help you feel more confident in handling inquiries and providing excellent service.
✨Highlight Teamwork Skills
Emphasise your ability to work well in a team environment. Share examples from past experiences where you collaborated effectively with colleagues, as this is crucial for success in a supportive team like the one at the Glastonbury location.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the position and helps you determine if the company culture aligns with your values, especially regarding training and support.
