At a Glance
- Tasks: Assist customers in-store and over the phone, providing product advice and processing orders.
- Company: Join CRS Building Supplies, a trusted name in the Southwest since 2005.
- Benefits: Enjoy retail discounts, a branded uniform, and a supportive team environment.
- Other info: Great opportunity for career growth in a busy, friendly workplace.
- Why this job: Build strong customer relationships and thrive in a dynamic sales environment.
- Qualifications: Experience in retail or builders' merchants preferred; strong communication skills essential.
The predicted salary is between 20000 - 25000 € per year.
Location: Yeovil
Company: CRS Building Supplies (Part of Independent Builders Merchants Group – IBMG)
Company CRS Building Supplies has served the Southwest since 2005, delivering reliable materials with a customer‑first attitude. As part of Independent Builders Merchants Group (IBMG), CRS offers trusted local service supported by shared expertise and buying power.
Responsibilities:
- Greet and assist customers in branch and over the phone
- Provide accurate advice on products, pricing, and stock availability
- Process orders, quotations, returns, and payments (EPOS)
- Maintain a clean and well‑presented trade counter
- Support stock control within the sales area
- Build strong customer relationships and encourage repeat business
- Liaise with yard and warehouse teams to ensure smooth order fulfilment
Requirements:
- Experience in a builders’ merchant, trade counter, or retail role (preferred)
- Knowledge of building materials or construction products (desirable)
- Strong communication and customer service skills
- Proactive, reliable, and team‑focused
- Able to work well in a busy environment
Working Hours Perks:
- Membership (retail and lifestyle discounts)
- Branded uniform
- Supportive team and positive working environment
Sales Assistant (VA2265) in Somerset employer: Independent Builders Merchant Group
CRS Building Supplies is an exceptional employer located in Yeovil, offering a supportive team environment and a strong focus on customer service. Employees benefit from retail and lifestyle discounts, opportunities for professional growth, and the chance to work with a dedicated team in a thriving industry. With a commitment to employee well-being and development, CRS provides a rewarding workplace for those looking to make a meaningful impact in the builders' merchant sector.
Contact Detail:
Independent Builders Merchant Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant (VA2265) in Somerset
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CRS Building Supplies and their values. This will help you connect with the team and show that you're genuinely interested in being part of their customer-first approach.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for a Sales Assistant role, try role-playing common customer scenarios with a friend. This will help you feel more confident when it comes to assisting customers and providing accurate advice.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well in a team before. At CRS, they value a proactive and reliable team player, so highlight your ability to collaborate with others to ensure smooth order fulfilment.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows that you’re keen to join the CRS family.
We think you need these skills to ace Sales Assistant (VA2265) in Somerset
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in builders’ merchants or retail roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your knowledge of building materials!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Tell us why you’re excited about the Sales Assistant role and how you can contribute to our customer-first attitude. Keep it friendly and professional!
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear language and a positive tone to demonstrate your ability to connect with customers and team members.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Independent Builders Merchant Group
✨Know Your Products
Before the interview, brush up on your knowledge of building materials and construction products. Being able to discuss specific items and their uses will show that you're genuinely interested in the role and can provide accurate advice to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. This could be resolving an issue or providing exceptional service. Highlighting these moments will demonstrate your strong communication skills and customer-first attitude.
✨Familiarise Yourself with the Company
Research CRS Building Supplies and its parent company, IBMG. Understanding their values, history, and what sets them apart will help you align your answers with their mission and show that you’re a good fit for their team.
✨Practice Common Interview Questions
Think about questions related to teamwork, handling busy environments, and stock control. Practising your responses will help you feel more confident and articulate during the interview, making it easier to convey your proactive and reliable nature.
