Brand: Sussex Plumbing Supplies (SPS) — part of IBMG
Location: Polegate — East Sussex
Hours: Full-time, permanent — Mon–Fri 09:00 to 18:00 with 1 in 3 Saturday cover 09:00 to 13:00 on rota
Reports to: Showroom / Branch Manager
Who we are
Our SPS bathroom showrooms are where ideas become reality — for homeowners doing their dream bathroom and for the installers fitting them. We pair quality ranges with people who genuinely know their stuff. No pushy sales scripts. Just good design, honest advice and a finish the customer's proud of.
The role
We're after a Showroom Sales Assistant who can turn a customer's vision into a beautiful, buildable bathroom — and close the sale doing it. You'll design, you'll advise, and you'll own the customer journey from first hello to final delivery. Equal parts creativity and commercial nous.
What you'll actually be doing
- Design bathrooms that sell — consult, plan and create tailored designs (CAD experience welcome — we'll train you on our system if not).
- Look after both audiences — retail customers spending their own money and the trade installers who fit the work.
- Drive showroom sales — quote, follow up the leads, and hit your targets with service, not pressure.
- Keep the showroom immaculate — displays fresh, ranges current, the floor looking like somewhere you'd want to buy a bathroom.
- Know your product — stay on top of new ranges, trends and what's actually good, so your advice is worth taking.
- Own the order — process it cleanly, manage delivery expectations, and keep the customer in the loop.
What you'll bring
- Sales or design experience — bathroom, kitchen, KBB or interiors background is ideal
- An eye for design and a feel for what makes a space work
- Warm, confident people skills — you make customers feel looked after
- Attention to detail — a wrong measurement is a wrong bathroom
- A target-driven streak — you like the win as much as the design
What's in it for you
- Competitive salary plus genuine bonus potential — the more you sell, the more you earn
- Generous staff discount across every IBMG brand
- Company pension and a holiday allowance that grows with service
- Design training and real career progression
- Employee Assistance Programme — confidential support whenever you need it
- A showroom team that takes pride in the work and enjoys the day
Company details
Sussex Plumbing Supplies — part of the Independent Builders Merchant Group (IBMG).
We're proud to be an equal opportunities employer. Every application is welcome on merit.
sales/bathrooms experience, teamwork, create/drive sales and profit
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Showroom Sales employer: Independent Builders Merchant Group
Chandlers Building Supplies offers a vibrant work environment in the heart of Thanet, where employees are valued for their contributions and encouraged to grow within the company. With a strong focus on teamwork and customer service, staff enjoy comprehensive training and development opportunities, alongside a supportive culture that fosters both personal and professional growth. Join us to be part of a dynamic team that prioritises excellence and community engagement.
Contact Details:
Independent Builders Merchant Group Recruitment Team
