At a Glance
- Tasks: Lead the sales team, build customer relationships, and achieve sales targets.
- Company: RGB is a respected builder's merchant in the Southwest, part of IBMG.
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and a supportive work environment.
- Other info: Work hours include weekdays and occasional Saturdays; perfect for balancing studies.
- Why this job: Join a dynamic team focused on excellence and customer service in a growing industry.
- Qualifications: Strong product knowledge, people management skills, and excellent customer service abilities required.
The predicted salary is between 30000 - 42000 £ per year.
Join our team at RGB, a respected independent builder’s merchant serving the Southwest since 1850. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England.
Due to the continued success and expansion of our business, an exciting opportunity has arisen for a Sales Supervisor to join our team in Barnstaple.
The Role
As a Sales Supervisor at our Builders Merchants branch, you will be responsible for leading the sales team on the trade counter and the Internal Sales team to build and maintain strong customer relationships through proactive sales strategies and regular contact, ensuring exceptional customer service. You will play a key role in achieving sales targets, supervising daily operations, and supporting the Branch Manager in growing our customer base.
Responsibilities
- Work effectively as part of a team promoting the South West Build’s vision, values, and aspirations at all times.
- Support the branch manager in delivering the branch action plan to ensure all sales targets are achieved, including delivered, collected, and direct sales.
- Drive all company and group sales initiatives to ensure maximum exposure and profit from all opportunities.
- Focus on developing and maintaining excellent relationships with existing and new customers to seek additional business opportunities and ensure ongoing business continuity.
- Take overall responsibility for the counter and internal sales teams, providing clear direction and support.
- Drive sales using effective techniques such as quotation follow-up, proactive promotional selling, and telephone marketing.
- Use the Power BI system to review daily reports and measure performance/output.
- Utilize own ledgers and team ledgers to ensure all customers are contacted regularly to understand their needs and meet individual sales targets.
- Ensure all enquiries and quotations are priced quickly and efficiently to maximize margins, with responses within 3 days.
- Use directs where possible to reduce branch impact.
- Prospect for new business to achieve customer base growth aligned with targets.
- Review low spend/dormant accounts regularly to win back sales where possible.
The Requirements
- Good product knowledge and ability to champion products.
- Strategic thinking and short-term planning skills.
- People management skills.
- Excellent customer service and selling skills.
- Understanding of pricing and margin management.
- Analytical skills and market intelligence.
- Strong listening and communication skills.
- Planning and organizational skills.
- Ability to work independently and manage own diary.
- Focus on new business opportunities with an entrepreneurial spirit.
- Estimating skills and supplier relationship management.
The Hours
Week 1: Monday to Friday 07:30 to 16:30
Week 2: Monday to Friday 07:30 to 16:30 & Saturday 08:00 to 12:00
The Rewards
At IBMG, we value our employees and offer a supportive environment that fosters growth and development. Benefits include competitive salary, pension, bonuses, employee assistance program, perks membership, and staff discounts. Join RGB Building Supplies as a Sales Supervisor and contribute to our mission of delivering excellence in the Builders Merchant sector.
#J-18808-LjbffrSales Supervisor in Barnstaple employer: Independent Builders Merchant Group
At RGB Building Supplies, we pride ourselves on being a leading independent builder's merchant with a rich history and a strong commitment to quality and customer service. Our supportive work culture encourages employee growth through training and development opportunities, while our competitive benefits package, including bonuses and staff discounts, ensures that our team members feel valued and rewarded. Join us in Barnstaple, where you can make a meaningful impact in a thriving environment dedicated to excellence in the Builders Merchant sector.
Contact Details:
Independent Builders Merchant Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Supervisor in Barnstaple
✨Tip Number 1
Familiarise yourself with the builders' merchant industry, especially in the Southwest. Understanding local market trends and customer needs will help you stand out during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the industry, particularly those who have experience in sales supervision. Attend local trade events or join relevant online forums to connect with potential colleagues and gain insights into effective sales strategies.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a sales team or improved customer relationships in previous roles. Highlighting your people management skills and strategic thinking will resonate well with the hiring team.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you would use data to drive sales performance. Familiarise yourself with tools like Power BI, as this knowledge can set you apart from other candidates.
We think you need these skills to ace Sales Supervisor in Barnstaple
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Sales Supervisor position. Tailor your application to highlight how your skills and experiences align with what RGB is looking for.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant experience in sales, customer service, and team management. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet sales targets.
Write a Strong Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples from your past work that showcase your strategic thinking, people management skills, and ability to drive sales.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.
How to prepare for a job interview at Independent Builders Merchant Group
✨Know Your Products
As a Sales Supervisor, having a solid understanding of the products you'll be selling is crucial. Make sure to research RGB's offerings and be prepared to discuss how you can champion these products to customers.
✨Demonstrate Leadership Skills
Since this role involves supervising a team, be ready to share examples of your leadership experience. Discuss how you've motivated teams in the past and how you plan to support the sales team at RGB.
✨Showcase Customer Relationship Management
Highlight your ability to build and maintain strong customer relationships. Prepare to discuss specific strategies you've used to enhance customer satisfaction and drive sales in previous roles.
✨Prepare for Sales Scenarios
Expect to engage in role-play or scenario-based questions during the interview. Practice how you would handle various sales situations, such as following up on quotations or addressing customer concerns effectively.
