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- Tasks: Assist customers in-store and over the phone, providing product advice and processing orders.
- Company: Join Parker Building Supplies, a trusted name in the industry since 1984.
- Benefits: Enjoy retail discounts, a branded uniform, and a supportive team environment.
- Other info: Work in a busy environment with opportunities for personal growth.
- Why this job: Be part of a dynamic team that values customer relationships and teamwork.
- Qualifications: Experience in retail or builders' merchants is preferred; strong communication skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
Location: Haywards Heath
Company: Parkers Building Supplies
Job Type: Full‑Time | Permanent
Company Since 1984, Parker Building Supplies has supported customers across the Southeast with reliable materials and customer‑focused service. As part of Independent Builders Merchants Group (IBMG), we balance local relationships with group expertise.
Responsibilities:
- Greet and assist customers in branch and over the phone
- Provide accurate advice on products, pricing, and stock availability
- Process orders, quotations, returns, and payments (EPOS)
- Maintain a clean and well‑presented trade counter
- Support stock control within the sales area
- Build strong customer relationships and encourage repeat business
- Liaise with yard and warehouse teams to ensure smooth order fulfilment
Requirements:
- Experience in a builders’ merchant, trade counter, or retail role (preferred)
- Knowledge of building materials or construction products (desirable)
- Strong communication and customer service skills
- Proactive, reliable, and team‑focused
- Able to work well in a busy environment
Working Hours:
Perks:
- Membership (retail and lifestyle discounts)
- Branded uniform
- Supportive team and positive working environment
Sales Assistant (VA2265) employer: Independent Builders Merchant Group
Contact Detail:
Independent Builders Merchant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (VA2265)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Parker Building Supplies. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since the role involves greeting and assisting customers, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories during your chat!
✨Tip Number 3
Be proactive during the interview! If you have questions about the role or the team, don’t hesitate to ask. It shows that you’re engaged and eager to learn more about how you can contribute to the success of the branch.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. Let’s get you on board!
We think you need these skills to ace Sales Assistant (VA2265)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Sales Assistant role. Highlight any previous experience in builders’ merchants or retail, and don’t forget to mention your customer service skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Parkers Building Supplies. Be sure to mention your knowledge of building materials and how you can contribute to our customer-focused service.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application showcases your ability to engage with customers. Use clear and friendly language, and don’t hesitate to share examples of how you’ve built relationships in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Independent Builders Merchant Group
✨Know Your Products
Familiarise yourself with common building materials and construction products. Being able to discuss these confidently will show that you’re not just a sales assistant, but someone who understands the industry.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond to help a customer, as this is key for building strong relationships.
✨Practice Your Communication Skills
Since strong communication is essential, practice answering common interview questions out loud. This will help you articulate your thoughts clearly and demonstrate your proactive approach.
✨Show Team Spirit
Be ready to discuss how you work well in a team. Share experiences where you collaborated with others to achieve a goal, as this aligns with the supportive team environment they value.