At a Glance
- Tasks: Assist customers in-store and over the phone, providing product advice and processing orders.
- Company: Join Parker Building Supplies, a trusted name in the industry since 1984.
- Benefits: Enjoy retail discounts, a branded uniform, and a supportive team environment.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team that values customer relationships and teamwork.
- Qualifications: Experience in retail or builders' merchants is preferred; strong communication skills are essential.
The predicted salary is between 20000 - 25000 € per year.
Location: Haywards Heath
Company: Parkers Building Supplies
Job Type: Full‑Time | Permanent
Company Since 1984, Parker Building Supplies has supported customers across the Southeast with reliable materials and customer‑focused service. As part of Independent Builders Merchants Group (IBMG), we balance local relationships with group expertise.
Responsibilities:
- Greet and assist customers in branch and over the phone
- Provide accurate advice on products, pricing, and stock availability
- Process orders, quotations, returns, and payments (EPOS)
- Maintain a clean and well‑presented trade counter
- Support stock control within the sales area
- Build strong customer relationships and encourage repeat business
- Liaise with yard and warehouse teams to ensure smooth order fulfilment
Requirements:
- Experience in a builders’ merchant, trade counter, or retail role (preferred)
- Knowledge of building materials or construction products (desirable)
- Strong communication and customer service skills
- Proactive, reliable, and team‑focused
- Able to work well in a busy environment
Working Hours:
Perks:
- Membership (retail and lifestyle discounts)
- Branded uniform
- Supportive team and positive working environment
Sales Assistant employer: Independent Builders Merchant Group
At Parker Building Supplies, we pride ourselves on being an excellent employer, offering a supportive team environment and opportunities for personal growth within the thriving community of Haywards Heath. Our commitment to customer service is matched by our dedication to employee well-being, providing perks such as retail discounts and a branded uniform, ensuring that our staff feel valued and motivated in their roles. Join us to be part of a company that balances local relationships with group expertise, making every day rewarding and meaningful.
Contact Detail:
Independent Builders Merchant Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Parker Building Supplies. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! Since the role involves greeting and assisting customers, think of scenarios where you can demonstrate your communication skills. Role-play with a friend or family member to get comfortable with handling different customer situations.
✨Tip Number 3
Show off your product knowledge! Brush up on building materials and construction products before your interview. Being able to talk confidently about these topics will impress the hiring team and show that you’re ready to hit the ground running.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us at StudySmarter. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to show your enthusiasm for the role!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in builders’ merchants or retail roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your knowledge of building materials!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Assistant role. Share specific examples of how you've provided excellent customer service in the past.
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and friendly, just like how we interact with our customers at Parkers Building Supplies.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Independent Builders Merchant Group
✨Know Your Products
Familiarise yourself with common building materials and construction products. This knowledge will help you provide accurate advice during the interview, showing that you're proactive and ready to assist customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully assisted customers in previous roles. Highlight your strong communication skills and ability to build relationships, as these are key for a Sales Assistant position.
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team environment. Share experiences where you've collaborated with others to achieve a common goal, especially in busy settings like a trade counter.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture and the role itself. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
