At a Glance
- Tasks: Serve customers, identify sales opportunities, and provide product advice in a busy builders' merchant.
- Company: Join RGB Building Supplies, a trusted name in the industry since 1850.
- Benefits: Competitive salary, bonuses, training, career progression, and employee discounts.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Be part of a supportive team and make a real impact on customer satisfaction.
- Qualifications: Sales experience and strong communication skills preferred; training provided.
The predicted salary is between 38000 - 40000 £ per year.
- Redruth
- RGB Building Supplies
- Full-Time | Permanent
- Join RGB Building Supplies
RGB Building Supplies has been serving trade professionals, contractors, and homeowners across the South West since 1850.
As part of the Independent Builders Merchants Group (IBMG), we combine local expertise with the strength and opportunities of a leading national merchant group.
We’re looking for a motivated and customer-focused
Internal Sales / Counter Sales Assistant to join our team in Redruth.
This is an excellent opportunity for someone with sales experience, strong product knowledge, and a passion for delivering outstanding customer service within a busy builders’ merchant environment.
- What You'll Be Doing
- Serving trade and retail customers at the counter and over the phone
- Proactively identifying sales opportunities and helping customers find the right products
- Building and maintaining strong customer relationships
- Preparing quotations and following up on sales enquiries
- Processing customer orders accurately and efficiently
- Providing product advice and recommending suitable solutions
- Supporting stock control and general branch operations
- Working closely with colleagues to maximise sales and customer satisfaction
- Maintaining a safe, tidy, and professional branch environment
What We're Looking For
- Previous experience within a builders' merchant, trade counter, or internal sales role preferred
- Strong sales and customer service skills
- Plumbing and heating product knowledge desirable
- Excellent communication and relationship-building abilities
- Confidence using computer systems (full training provided)
- Positive, proactive, and team-focused attitude
- Ability to work effectively in a fast-paced environment
- Reliable, organised, and results-driven approach
- Working Hours
- Monday to Friday, 8:00am – 5:00pm
What's In It For You?
- Competitive salary plus bonus opportunities and overtime
- Training and development opportunities
- Career progression within IBMG
- Employee Assistance Programme
- Perks Membership – discounts across a wide range of retailers
- Friendly and supportive team environment
- #J-18808-Ljbffr
Internal Sales / Counter Sales Assistant in Redruth employer: Independent Builders Merchant Group
Join our dynamic team at the Independent Builders Merchant Group in Godstone, where we prioritise safety and reliability in every delivery. As an HGV Class 2 HIAB Driver, you'll benefit from a supportive work culture that values your contributions and offers opportunities for professional growth. Enjoy a stable, permanent position with regular hours, allowing you to maintain a healthy work-life balance while being part of a dedicated team committed to excellent customer service.
Contact Details:
Independent Builders Merchant Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales / Counter Sales Assistant in Redruth
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales / Counter Sales Assistant at Independent Builders Merchant Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Independent Builders Merchant Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales / Counter Sales Assistant. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales / Counter Sales Assistant in Redruth
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Independent Builders Merchant Group:When writing your cover letter, make sure to tailor your message specifically for Independent Builders Merchant Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Independent Builders Merchant Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Independent Builders Merchant Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Independent Builders Merchant Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Independent Builders Merchant Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
