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For Companies At a Glance
- Tasks: Engage with customers and promote plumbing and heating products at our trade counter.
- Company: Join RGB, a trusted builder's merchant serving the Southwest since 1850.
- Benefits: Enjoy competitive pay, training opportunities, staff discounts, and a supportive work environment.
- Why this job: Be part of a dynamic team focused on quality service and customer satisfaction.
- Qualifications: Ideal for those with experience in trade counter sales; training provided.
- Other info: Flexible working hours with a mix of weekdays and Saturday shifts.
The predicted salary is between 28800 - 43200 £ per year.
Plumbing and Heating Counter Sales – RGB Building Supplies – Barnstaple
The Company
RGB
Join our team at RGB, a respected independent builder’s merchant serving the Southwest since 1850. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England.
Due to the continued success and expansion of our business, an exciting opportunity has arisen for a Plumbing and Heating Counter Sales Person at Exeter Branch
The Role
We are looking for a full time Plumbing and Heating Counter Sales Person, for the trade counter within our Exeterbranch.
This position would be ideal for anyone who is currently or has recently worked in a similar trade counter environment ideally. In-house training for all computer and technical aspects of this role will be provided.
Specific Experience & Skills Required
- Work effectively as part of a team promoting the Company’s vision, values and aspirations at all times.
- Build effective relationships with customers thus optimising sales and customer service.
- Use initiative to identify and resolve customer/product problems or issues.
- Through initiative and ideas proactively identify new sales opportunities to assist in the maximising of sales and margin.
- Ensure that company policies with regard to computer systems procedures and administration are followed at all times.
- Develop personal product knowledge to enhance service to customers.
- Maintain a clean, tidy and frequently merchandised counter and shop.
- Ensure appropriate stock levels are maintained in line with company policy.
- Actively safeguard against theft of company goods or property by being security conscious at all times.
- Take a pro-active approach in ensuring the health and safety of staff and customers, reporting and responding to any potential H & S concerns/issues.
- Perform any other reasonable duty as may be required by the company.
The Hours
Week:1 Monday to Friday 07:30-16:30
Week:2 Monday to Friday 07:30-16:30 Saturday 08:00-12:00
The Rewards
At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits including competitive compensation, pension plan, bonuses, employee assistance program, perks membership, and staff discounts. If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at RGB Building Supplies , apply now for the Plumbing and Heating Counter Sales Person position. Join us in our mission to deliver excellence in the Builders Merchant Sector
Plumbing and Heating Counter Sales – RGB Building Supplies – Barnstaple
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Plumbing and Heating Counter Sales – RGB Building Supplies – Barnstaple employer: Independent Builders Merchant Group
Contact Detail:
Independent Builders Merchant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing and Heating Counter Sales – RGB Building Supplies – Barnstaple
✨Tip Number 1
Familiarise yourself with the products and services offered by RGB Building Supplies. Understanding the plumbing and heating industry, as well as the specific products you’ll be selling, will help you engage confidently with customers and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the plumbing and heating sector. Attend local trade shows or community events to meet potential colleagues and customers. Building relationships can give you insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to showcase your customer service skills during the interview. Think of examples from your past experiences where you successfully resolved customer issues or identified sales opportunities, as this aligns with the role's requirements.
✨Tip Number 4
Demonstrate your enthusiasm for the role and the company during your interactions. Research RGB Building Supplies' values and mission, and express how your personal goals align with theirs. This will show that you are genuinely interested in being part of their team.
We think you need these skills to ace Plumbing and Heating Counter Sales – RGB Building Supplies – Barnstaple
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific skills and experiences required for the Plumbing and Heating Counter Sales position. Tailor your application to highlight how your background aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in sales, customer service, or the plumbing and heating industry. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet sales targets.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully resolved customer issues or identified sales opportunities in previous positions.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Independent Builders Merchant Group
✨Know Your Products
Familiarise yourself with the plumbing and heating products that RGB Building Supplies offers. Being able to discuss specific items and their benefits will show your enthusiasm and knowledge, which is crucial for a sales role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've successfully handled customer interactions in the past. Highlight your ability to build relationships and resolve issues, as this is key to optimising sales and customer satisfaction.
✨Show Initiative
Think of ways you can proactively identify new sales opportunities. During the interview, share any ideas you have on how to enhance sales or improve customer service, demonstrating your proactive approach.
✨Understand Company Values
Research RGB Building Supplies and understand their vision and values. Be ready to discuss how your personal values align with theirs, as cultural fit is often just as important as skills and experience.