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- Tasks: Lead a team to enhance customer experiences and boost sales performance.
- Company: Respected independent builders merchant with a supportive work culture.
- Benefits: Pension scheme, staff discounts, and training opportunities.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in sales and customer service with strong organisational skills.
- Other info: Great career growth potential in a thriving environment.
The predicted salary is between 36000 - 60000 £ per year.
A respected independent builders merchant is seeking an Assistant Branch Manager to support daily operations at the Scrubs Lane branch. The role involves supervising a team, enhancing customer experiences, and driving sales performance.
Candidates should have experience in a similar role with strong sales, customer service, and organizational skills.
A supportive work environment with training opportunities and benefits like a pension scheme and staff discounts are provided.
Branch Team Leader: Customer Experience & Sales in London employer: Independent Builders Merchant Group
Contact Detail:
Independent Builders Merchant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Team Leader: Customer Experience & Sales in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Branch Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around customer experience and sales. We want to show them that you’re not just a fit for the role, but that you genuinely care about enhancing customer experiences.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you, focusing on common questions for leadership roles. This will help you articulate your experience in supervising teams and driving sales performance with confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Branch Team Leader: Customer Experience & Sales in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and sales. We want to see how you've led teams and improved customer experiences in previous roles, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Branch Team Leader role. Share specific examples of how you've driven sales and enhanced customer satisfaction.
Showcase Your Organisational Skills: In this role, organisation is key. Make sure to mention any tools or methods you use to keep things running smoothly. We love seeing candidates who can juggle multiple tasks while keeping the team motivated!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Independent Builders Merchant Group
✨Know Your Stuff
Make sure you understand the ins and outs of the builders merchant industry. Brush up on your knowledge about customer experience and sales strategies, as well as the specific operations of the Scrubs Lane branch. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a potential Branch Team Leader, you'll need to demonstrate your ability to supervise and motivate a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance. This will help the interviewers see you as a strong candidate for the role.
✨Customer-Centric Mindset
Since enhancing customer experiences is key to this role, be ready to discuss how you've previously improved customer service in your past positions. Share specific examples of how you’ve gone above and beyond for customers, and how you plan to implement similar strategies at the branch.
✨Ask Thoughtful Questions
Interviews are a two-way street, so come prepared with questions that show your interest in the company and the role. Ask about the team dynamics, training opportunities, or how success is measured in the branch. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
