At a Glance
- Tasks: Manage and grow the showroom while providing top-notch customer service and driving sales.
- Company: Join Sussex Plumbing Supplies, a trusted name in plumbing since 2000.
- Benefits: Enjoy a competitive salary, pension scheme, paid holidays, and staff discounts.
- Other info: Great career development opportunities in a supportive work environment.
- Why this job: Lead a dynamic team and make a real impact in the builders merchant sector.
- Qualifications: Experience in showroom sales and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Location: Lewes
Company: Sussex Plumbing Supplies [Part of IBMG]
Job Type: Full-Time (Permanent)
About Sussex Plumbing Supplies
Since 2000, Sussex Plumbing Supplies has served plumbing professionals across the Southeast, focusing on customer service, reliability, and expertise. As part of IBMG, we offer specialist supply with confidence.
The Role
To manage and grow the showroom area of the SPS Lewes by providing excellent customer service, driving sales, and ensuring the showroom is well‑maintained and presented to the highest standards. You will lead the showroom team, engage with trade and retail customers, and promote kitchen, bathroom, and interior products.
Responsibilities and Duties
- Oversee day‑to‑day operations of the showroom
- Greet customers and provide expert advice on product ranges (kitchens, bathrooms, tiles, flooring)
- Work with trade professionals, architects, and retail clients to understand needs and suggest solutions
- Design and present layouts using CAD or design software (if applicable)
- Manage customer quotations, orders, and follow‑ups
- Drive sales performance and meet or exceed targets
- Train, support, and lead showroom staff
- Maintain showroom appearance and merchandising to reflect current trends and promotions
- Coordinate with suppliers and the warehouse to ensure product availability
- Handle customer complaints and resolve issues promptly
- Maintain accurate records and report on showroom activity and performance
The Requirements
- Proven experience in showroom sales, ideally in builders merchants or related industries (e.g., kitchens, bathrooms, interiors)
- Strong interpersonal and communication skills
- Commercial awareness and sales focus
- Team leadership or supervisory experience
- Excellent customer service and problem‑solving abilities
- Product knowledge in construction/interiors (tiles, bathrooms, joinery, etc.)
- Experience using POS and CRM systems
- Knowledge of CAD or design software is a plus
- Full Driving Licence
The Hours
Week 1: Monday to Friday 08:00‑17:00
Week 2: Monday to Friday 08:00‑17:00; Saturday 08:00‑12:00
The Rewards
- Competitive salary
- Pension scheme and paid holidays
- Supportive team and positive work environment
- Career development and training
- Staff discount on building materials
- Employee assistance program
- Perks Membership (Discounts available in a variety of retailers)
- Branded Uniform
If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at Sussex Plumbing Supplies, apply now for the Showroom Manager position. Join us in our mission to deliver excellence in the Builders Merchant Sector.
Showroom Manager in Lewes employer: Independent Builders Merchant Group
Sussex Plumbing Supplies is an exceptional employer, offering a supportive and positive work environment where team members can thrive. With a focus on career development and training, employees are encouraged to grow their skills while enjoying competitive salaries and benefits such as a pension scheme, paid holidays, and staff discounts. Located in Lewes, this role provides the unique opportunity to engage with a diverse range of customers and contribute to the success of a well-established company in the builders merchant sector.
Contact Detail:
Independent Builders Merchant Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Manager in Lewes
✨Tip Number 1
Get to know the company inside out! Research Sussex Plumbing Supplies and understand their values, products, and customer base. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, attend industry events, or join relevant groups. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to showroom management and sales. Think about your past experiences and how they relate to the role. We want you to shine and show off your skills!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Showroom Manager in Lewes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Showroom Manager role. Highlight your experience in showroom sales and any relevant product knowledge, especially in kitchens and bathrooms. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for customer service and your leadership experience. Let us know why you’re excited about joining Sussex Plumbing Supplies and how you can contribute to our team.
Show Off Your Achievements:Don’t be shy about sharing your successes! Whether it’s driving sales or leading a team, we love to see concrete examples of how you've made an impact in previous roles. Numbers and specific achievements can really make your application stand out.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Independent Builders Merchant Group
✨Know Your Products Inside Out
Make sure you have a solid understanding of the products you'll be dealing with, especially kitchens, bathrooms, and tiles. Brush up on the latest trends and features so you can confidently engage with customers and provide expert advice.
✨Showcase Your Leadership Skills
As a Showroom Manager, you'll be leading a team. Prepare examples of how you've successfully managed or trained staff in the past. Highlight your ability to motivate others and drive sales performance.
✨Prepare for Customer Scenarios
Think about common customer complaints or queries you might face in the showroom. Prepare responses that demonstrate your problem-solving abilities and excellent customer service skills. Role-playing these scenarios can help you feel more confident.
✨Familiarise Yourself with CAD Software
If you have experience with CAD or design software, be ready to discuss it. If not, consider brushing up on the basics. Showing a willingness to learn and adapt can impress interviewers, especially if they value design presentations.
