At a Glance
- Tasks: Support showroom operations and deliver excellent customer service to trade and retail customers.
- Company: Join DW Burns, a part of IBMG, in a supportive team environment.
- Benefits: Enjoy bonus opportunities, staff discounts, and an Employee Assistance Programme.
- Other info: Flexible working hours with leadership potential and career growth opportunities.
- Why this job: Be a key player in a dynamic showroom and help customers create their dream bathrooms.
- Qualifications: Experience in a bathroom showroom or similar, with strong customer service skills.
The predicted salary is between 30000 - 40000 € per year.
We’re expanding our team and looking for a reliable Assistant Showroom Manager to support our Lansbury showroom.
- Leadership and operational support
- Showroom & Sales
- Deliver excellent customer service to trade & retail customers
- Help customers with bathroom design, product selection & quotations
- Drive sales and support branch targets
- Build strong relationships with customers, installers & suppliers
- Manage enquiries, orders, and aftersales support
- Management Support
- Support the Branch Manager with daily operations
- Supervise and motivate staff in the manager’s absence
- Assist with training and development
- Maintain high standards of showroom presentation & merchandising
- Operations & Admin
- Process orders accurately and efficiently
- Handle basic cashing-up, invoicing & admin tasks
- Ensure compliance with company procedures & health & safety
What We’re Looking For
- Experience in a bathroom showroom, interiors, or similar environment
- Strong customer service and sales skills
- Confident, friendly, and professional communication
- Well organised with the ability to manage multiple tasks
- Leadership potential with a proactive, problem‑solving mindset
Working Hours
- Monday: 8:00am – 5:00pm
- Tuesday: 8:00am – 5:00pm
- Wednesday: Day off
- Thursday: 8:00am – 5:00pm
- Friday: 8:00am – 5:00pm
- Saturday: 9:00am – 5:00pm
What We Offer
- Bonus opportunities
- Supportive team environment
- Staff discount on products
- Employee Assistance Programme
Apply today and join us in delivering excellence in the Builders Merchant sector.
Assistant Showroom Manager in Knaphill employer: Independent Builders Merchant Group
At DW Burns, part of IBMG, we pride ourselves on being an excellent employer by fostering a supportive team environment that encourages personal and professional growth. Our Lansbury showroom offers unique opportunities for career advancement, competitive bonuses, and staff discounts, all while delivering exceptional customer service in the Builders Merchant sector. Join us to be part of a dynamic team where your contributions are valued and recognised.
Contact Detail:
Independent Builders Merchant Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Showroom Manager in Knaphill
✨Tip Number 1
Get to know the company inside out! Research DW Burns and understand their values, products, and customer base. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales. Think about specific examples from your past experiences that showcase your skills and how you can contribute to the showroom's success.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Showroom Manager in Knaphill
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service and sales skills, as well as any relevant experience in a bathroom showroom or similar environment.
Craft a Compelling Cover Letter:Use your cover letter to showcase your personality and explain why you’re the perfect fit for the Assistant Showroom Manager role. Mention your leadership potential and problem-solving mindset to grab our attention!
Showcase Your Communication Skills:Since this role involves a lot of interaction with customers and staff, make sure your written application reflects your confident and professional communication style. Keep it friendly and engaging!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Independent Builders Merchant Group
✨Know Your Showroom Stuff
Make sure you brush up on your knowledge of bathroom products and showroom operations. Familiarise yourself with the latest trends in bathroom design and be ready to discuss how you can help customers with their selections.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your commitment to providing top-notch service.
✨Demonstrate Leadership Potential
Since the role involves supporting the Branch Manager and supervising staff, be ready to talk about your leadership experiences. Share instances where you've motivated a team or resolved conflicts, showcasing your proactive problem-solving mindset.
✨Be Organised and Ready to Multi-task
The job requires managing multiple tasks, so show that you can handle it! Bring a notepad to jot down key points during the interview and mention how you prioritise tasks effectively in a busy environment.
