At a Glance
- Tasks: Serve trade and retail customers in person and over the phone.
- Company: Join a leading Independent Builders Merchant Group with a supportive team.
- Benefits: Pension scheme, training, career development, and staff discounts on materials.
- Why this job: Be part of a growing team and excel in customer service.
- Qualifications: Reliability and a strong focus on customer satisfaction.
The predicted salary is between 25000 - 30000 € per year.
Independent Builders Merchant Group is seeking an Internal Sales Assistant for their Stevenage branch. The role involves serving trade and retail customers in person and over the phone. Ideal candidates are reliable and customer-focused.
Benefits offered include:
- a pension scheme
- training and career development opportunities
- staff discount on materials
- a supportive team environment
Join us to support our expanding team and contribute to our customer service excellence.
Internal Sales Pro - Trade & Retail Support employer: Independent Builders Merchant Group
Independent Builders Merchant Group is an excellent employer, offering a supportive team environment in Stevenage where you can thrive as an Internal Sales Assistant. With a strong focus on employee growth through training and career development opportunities, alongside benefits like a pension scheme and staff discounts, we ensure our team members feel valued and motivated to deliver exceptional customer service.
Contact Detail:
Independent Builders Merchant Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Pro - Trade & Retail Support
✨Tip Number 1
Get to know the company! Research the Independent Builders Merchant Group and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role involves serving trade and retail customers, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and might even lead to a referral. We love when candidates come through our network!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining our supportive team at the Stevenage branch.
We think you need these skills to ace Internal Sales Pro - Trade & Retail Support
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your experience in customer service. We want to see how you’ve gone above and beyond for customers in the past, whether it’s in person or over the phone.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the skills and qualities mentioned in the job description. It shows us you’re genuinely interested.
Be Reliable:Reliability is key for this role. Share examples of how you’ve demonstrated dependability in previous jobs or situations. We love candidates who can be counted on!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Independent Builders Merchant Group
✨Know Your Products
Familiarise yourself with the products and services offered by the Independent Builders Merchant Group. Being able to discuss specific materials and their uses will show your commitment and understanding of the role.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've successfully handled difficult customers or provided exceptional service, as this role is all about being reliable and customer-focused.
✨Show Enthusiasm for Teamwork
Since the job involves working in a supportive team environment, express your enthusiasm for collaboration. Share experiences where you’ve worked well in a team and how you contributed to achieving common goals.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company’s growth and your potential role in it. Inquire about training opportunities or how the team measures success in customer service.
