Internal Plumbing and Heating Sales Assistant
Internal Plumbing and Heating Sales Assistant

Internal Plumbing and Heating Sales Assistant

Full-Time 25000 - 30000 £ / year (est.) No home office possible
Independent Builders Merchant Group

At a Glance

  • Tasks: Assist customers at the trade counter and promote plumbing and heating products.
  • Company: Join a supportive team at RGB Okehampton with a positive work environment.
  • Benefits: Enjoy paid holidays, a pension scheme, and staff discounts on building materials.
  • Why this job: Gain valuable experience in sales while developing your skills in a dynamic setting.
  • Qualifications: Experience in a trade counter environment is preferred but not essential.
  • Other info: Opportunities for career development and in-house training provided.

The predicted salary is between 25000 - 30000 £ per year.

We are looking for a full time Internal Plumbing and Heating Sales Assistant for the trade counter within our RGB Okehampton Branch. This position would be ideal for anyone who is currently or has recently worked in a similar trade counter environment. In-house training for all computer and technical aspects of this role will be provided.

Specific Experience & Skills Required

  • Work effectively as part of a team promoting the company's vision, values and aspirations at all times.
  • Build effective relationships with customers, optimizing sales and customer service.
  • Use initiative to identify and resolve customer/product problems or issues.
  • Proactively identify new sales opportunities to assist in maximizing sales and margin.
  • Ensure company policies regarding computer system procedures and administration are followed at all times.
  • Develop personal product knowledge to enhance service to customers.
  • Maintain a clean, tidy and regularly merchandised counter and shop.
  • Ensure appropriate stock levels are maintained in line with company policy.
  • Actively safeguard against theft of company goods or property, being security conscious at all times.
  • Take a proactive approach in ensuring the health and safety of staff and customers, reporting and responding to any potential health & safety concerns/issues.
  • Perform any other reasonable duty as may be required by the company.

The Hours

Week 1: Monday to Friday 07:30-16:30
Week 2: Monday to Friday 07:30-16:30, Saturday 08:00-12:00

What we Offer

  • Pension scheme and paid holidays
  • Supportive team and positive work environment
  • Career development and training
  • Staff discount on building materials
  • Employee assistance program
  • Perks membership (discounts at various retailers)
  • Branded uniform

Internal Plumbing and Heating Sales Assistant employer: Independent Builders Merchant Group

At RGB Okehampton, we pride ourselves on being an excellent employer, offering a supportive team environment where your contributions are valued. With in-house training and career development opportunities, you can enhance your skills while enjoying benefits like a pension scheme, paid holidays, and staff discounts. Join us to be part of a positive work culture that prioritises employee well-being and growth in the plumbing and heating sector.
Independent Builders Merchant Group

Contact Detail:

Independent Builders Merchant Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Internal Plumbing and Heating Sales Assistant

✨Tip Number 1

Get to know the company inside out! Before your interview, check out their website and social media. Understanding their values and products will help you connect with the team and show you're genuinely interested.

✨Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience in a way that highlights how you can contribute to the team at RGB Okehampton.

✨Tip Number 3

Show off your people skills! During the interview, share examples of how you've built relationships with customers in the past. This is key for a sales assistant role, so let your personality shine through!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Internal Plumbing and Heating Sales Assistant

Customer Service
Sales Skills
Teamwork
Problem-Solving Skills
Initiative
Product Knowledge
Stock Management
Health and Safety Awareness
Computer Literacy
Merchandising
Communication Skills
Attention to Detail
Security Awareness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous roles in trade counter environments and how they relate to the Internal Plumbing and Heating Sales Assistant position.

Craft a Personal Cover Letter: Use your cover letter to showcase your personality and enthusiasm for the role. Mention why you’re excited about working with us at RGB Okehampton and how you can contribute to our team.

Show Off Your Customer Service Skills: Since building relationships with customers is key, include examples of how you've successfully resolved customer issues or identified sales opportunities in past roles. This will show us you’re proactive and customer-focused.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Independent Builders Merchant Group

✨Know Your Products

Before the interview, brush up on your knowledge of plumbing and heating products. Familiarise yourself with common items sold at trade counters and be ready to discuss how you can help customers find the right solutions.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you've successfully resolved customer issues or identified sales opportunities. This will demonstrate your ability to build effective relationships and optimise sales.

✨Team Player Attitude

Since this role requires working as part of a team, think of instances where you've collaborated with others to achieve a goal. Highlighting your teamwork skills will show that you align with the company's vision and values.

✨Be Proactive About Health and Safety

Understand the importance of health and safety in a trade environment. Be ready to discuss how you would ensure a safe workspace for both staff and customers, which is crucial for this role.

Internal Plumbing and Heating Sales Assistant
Independent Builders Merchant Group

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