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For Companies At a Glance
- Tasks: Supervise the branch team and enhance customer experience while driving sales.
- Company: Join Grant & Stone Plumbing, a leading independent builder’s merchant since 1987.
- Benefits: Enjoy competitive salary, pension scheme, paid holidays, and staff discounts.
- Why this job: Be part of a dynamic team and make a real impact in the builders merchant sector.
- Qualifications: Experience in a similar role with strong customer focus and communication skills.
- Other info: Access to training opportunities and career advancement in a supportive environment.
The predicted salary is between 30000 - 40000 £ per year.
Join our team at Grant & Stone Plumbing, a respected independent builder’s merchant serving the Southeast since 1987. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England.
Due to the continued success and expansion of our business, an exciting opportunity has arisen for an Assistant Branch Manager at High Wycombe Branch.
The Role
We currently have an opportunity for an Assistant Branch Manager in High Wycombe. Day to day supervision of branch team members and improving the branch customer experience and sales performance. Working alongside the Branch Manager to help maximise the sales and profitability of the branch as well as the efficient management of daily operations.
Responsibilities and Duties
- Assisting customers on the trade counter and telephone as well as helping when needed to load.
- Working with the Branch Manager on all aspects of branch development and customer service.
- Stock replenishment from ordering materials to ensuring adequate stock levels.
- Any other appropriate duties given by the Branch Manager.
- Supervision of a team of colleagues.
- Supporting the Branch Manager in the execution of the Sales plan for the branch.
- Ensuring the safe and efficient management of daily operations.
- Ensuring all branch activity is centered around the customer and ensuring they have the best possible experience.
- Provide cover for the Branch Manager when required.
Qualifications and Attributes
- Experience in a similar role
- A customer-focused approach
- Strong administration and organisational skills
- Develop and maintain excellent relationships
- Strong sales and negotiation skills
- Confident communicator at all levels
- Ability to build and maintain relationships
- Approachable
The Hours
Week: 1 Monday to Friday 07:30-17:15
Week: 2 Monday to Friday 07:30-17:15 Saturday 08:00-12:00
The Rewards
At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits:
- Competitive salary
- Pension scheme and paid holidays
- Supportive team and positive work environment
- Career development and training
- Staff discount on building materials
- Employee assistance program
- Perks Membership (Discounts available in a variety of retailers)
- Branded Uniform
If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at Grant & Stone Building Supplies apply now for the Assistant Branch Manager position. Join us in our mission to deliver excellence in the Builders Merchant Sector.
Assistant Branch Manager in High Wycombe employer: Independent Builders Merchant Group
Contact Detail:
Independent Builders Merchant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for an Assistant Branch Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Grant & Stone Plumbing and understanding their values. Be ready to discuss how your experience aligns with their commitment to quality products and exceptional customer service. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your customer-focused approach and strong sales skills, as these are key for the Assistant Branch Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Grant & Stone team. Let’s get you that Assistant Branch Manager role!
We think you need these skills to ace Assistant Branch Manager in High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Assistant Branch Manager role. Highlight your customer service experience and any relevant management skills to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you want to join Grant & Stone Plumbing and how your background aligns with our values. Keep it friendly and professional!
Showcase Your Achievements: Don’t just list your duties; share your successes! Whether it’s improving sales or enhancing customer satisfaction, we want to see how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and ensures your application lands right where it needs to be!
How to prepare for a job interview at Independent Builders Merchant Group
✨Know the Company Inside Out
Before your interview, take some time to research Grant & Stone Plumbing. Understand their history, values, and what sets them apart in the builders' merchant sector. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As an Assistant Branch Manager, a customer-focused approach is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you improved customer satisfaction or sales performance in previous roles.
✨Demonstrate Leadership Qualities
Since you'll be supervising a team, it's important to convey your leadership style. Think of specific instances where you successfully led a team or resolved conflicts. Be ready to discuss how you would motivate and support your colleagues at Grant & Stone.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the branch's goals, team dynamics, and how success is measured. This shows that you're not just interested in the role, but also in contributing to the company's growth and culture.